Jay Mcintosh Email & Phone Number

Marlborough, Massachusetts, United States

Waltham, Massachusetts, United States

• In charge of US and International shipping/receiving for a $25 million a year Biotech based out of Amsterdam, The Netherlands.
• Shipped/Received high-value microscopes, reagents, spare parts and customer samples both Internationally and Domestically via freight/FedEx utilizing phone and email. Fulfilled duties as Importer of Record for inbound.
• Oversaw tight delivery windows and timelines managing accounts with 3PLs. Accountable for accounts/relationship with carriers, paperwork and payments. Managed and performed carrier quoting, Commercial Invoices, Pack.
• Maintained Shipping Tracker via Excel for all system shipments. Maintained Reagent/Parts shipment via FedEx.com. Oversaw internal order tracking via Confluence. Responsible for database information, accuracy and.
• Shipped Reagents to Field Application Scientist both Ambient and Dry Ice via FedEx and FedEx.com. Utilized email and Slack for employee communication.
• Oversaw Demo Lab operations including OSHA Safety Standards, Safe Lab Practices and Experiments as a Service. Received and stored customer samples and liaison between customer and Field Application Scientist..

Waltham, Massachusetts, United States

• Responsible for all Dock operations/management for an established contract with AstraZeneca Research and Development site. Receive in approximately 1500 packages and ship approximately 30 packages weekly using.
• Provide outstanding customer service/problem solving for incoming packages, deliveries and shipping. Collaborate with customers concerning shipping concerns around package delivery timing, customs requirements and.
• Scan all incoming packages to SQBX electronic delivery system assuring accurate scans and delivery of packages. Communicate with end users concerning incoming packages/deliveries and priorities. Expedite delivery of.
• Lead daily Tiered Daily Management meeting to discuss KPI goals, provide accountability and support for identified opportunities. Enter numbers daily in Microsoft Teams for management review. Worked closely with.
• Utilize Microsoft Teams, FedEx.com and Excel to generate monthly reports for Receiving, Shipping, Dry Ice and Gas Cylinder usage. Generate reports for BioHub materials usage for billing purposes.
• Cross-trained for Inventory Management with lab consumables and solvents. Entered daily inventory counts, ordered products to maintain PAR levels. Communicated with management, salespeople, customer service and end.