Jay Mckee Email and Phone Number
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Jay Mckee personal email
Experienced senior level technical support IT specialist for scientific and engineering CAD / CAE software. Currently supporting ten different application tools. Possesses strong problem solving skills and the ability to quickly adapt to and learn fast changing software interfaces and updated IT environments.
Tekberry
View- Website:
- tekberry.com
- Employees:
- 42
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Technical Support EngineerTekberry May 2012 - PresentSanta Rosa, CaContracted Technical Support Engineer for Keysight EEsof electronic design automation software under high call volume environment over remote desktop sharing, phone, and email. Currently supporting the following Keysight EEsof EDA products: Advanced Design System, EMPro, SystemVue, Genesys, Heatwave electrothermal simulator, GoldenGate, IC-CAP, MBP, MQA, WaferPro Express, A-LFNA, - Specializing in installation, configuration, Flexnet Publisher licensing, File Import/Export, and general graphical user interface (GUI) support - Perform defect and enhancement request submissions into R&D database- Create technical documents for online knowledge database- Manage customer cases through JIRA service desk- Interface with Product Owners and R&D staff for problem resolution
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Technical Support EngineerVolt Technical Resources Nov 2010 - May 2012Santa Rosa, CaContracted Technical Support Engineer for Keysight EEsof electronic design automation software under high call volume environment over remote desktop sharing, phone, and email. Supported the following Keysight EEsof EDA products: Advanced Design System, EMPro, SystemVue, Genesys, GoldenGate, IC-CAP, - Specialized in installation, configuration, Flexnet Publisher licensing, File Import/Export, and general graphical user interface (GUI) support- Performed defect and enhancement request submissions into R&D database- Created technical documents for online knowledge database- Managed customer cases using in-house call tracking database- Interfaced with Product Owners and R&D staff for problem resolution -
Technical Support EngineerAgilent Technologies Jan 1990 - Apr 2009Westlake Village, CaTechnical Support Engineer for Agilent-EEsof electronic design automation software under fast paced environment over remote desktop sharing, phone, fax, and email. Supported the following Agilent-EEsof EDA products: Advanced Design System, Series IV, HP MDS, EMPro, SystemVue, Genesys, GoldenGate, and IC-CAP- Specialized in installation, configuration, Flexnet Publisher licensing, File Import/Export, physical design (layout), design file database corruption repair, and general graphical user interface (GUI) support- Performed defect and enhancement request submissions into R&D database- Created technical documents for online knowledge database- Managed customer cases using in-house call tracking system- Interfaced with Product Owners and R&D staff for problem resolution -
Senior Design DraftsmanCalifornia Amplifier Inc. Aug 1988 - Jan 1990Camarillo, CaResponsible for engineering, manufacturing, and assembly drawings and related documents for circuit physical design (layout) and packaging of RF/Microwave amplifiers, mixers, filters, oscillators for commercial applications and Department of Defense programs. - Produced engineering drawings using two dimensional CAD tools- Performed tolerance studies for form, fit and function- Interfaced with part vendors and project engineers for creation of parts lists, bill of materials, and functional related issues- Created technical specification documents for engineering and assembly drawings- Execution and check of engineering change orders -
Real Estate AppraiserMel Harris Real Estate Appraisal Service Mar 1986 - Aug 1988Researched and analyzed real estate sales data to produce real estate appraisal reports. Provided onsite inspections, created photographic portfolio, and performed property measurements in support of final report.
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Electromechanical DrafterCalifornia Amplifier Inc. Mar 1983 - Feb 1986Newbury Park, CaResponsible for engineering, manufacturing, and assembly drawings and related documents for circuit physical design (layout) and packaging of RF/Microwave amplifiers, mixers, filters, oscillators for commercial applications and Department of Defense programs.- Performed tolerance studies- Interfaced with part vendors and project engineers for creation of parts lists, bill of materials, and functional related issues- Created technical specification documents for engineering and assembly drawings- Execution and check of engineering change orders
Jay Mckee Skills
Jay Mckee Education Details
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Newbury Park High School, Newbury Park, CaHigh School Diploma
Frequently Asked Questions about Jay Mckee
What company does Jay Mckee work for?
Jay Mckee works for Tekberry
What is Jay Mckee's role at the current company?
Jay Mckee's current role is Technical Support Engineer and IT Specialist.
What is Jay Mckee's email address?
Jay Mckee's email address is nw****@****ner.com
What schools did Jay Mckee attend?
Jay Mckee attended Newbury Park High School, Newbury Park, Ca.
What skills is Jay Mckee known for?
Jay Mckee has skills like Problem Solving, Creative Problem Solving, Flexnet Publisher Licensing Software, Software Installation, Computer Aided Design, Software Documentation, 2d Cad Drawing, Eda, Printed Circuit Board Design, Technical Support, Remote Troubleshooting, Software Troubleshooting.
Who are Jay Mckee's colleagues?
Jay Mckee's colleagues are Greg Scott, Andy T., Jae Cabarloc, Syeda Nusaiba, Ryan Powell, Stephney Candara, Michael Becerra.
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