- Progressed from level 1 Laminator (no experience) to a level 4 (out of 5) within six months, demonstrating my ability to develop new skills quickly and efficiently. - Producing products to targets both daily and weekly. - Responsible for prepping own materials and using the correct level of chemicals based on environment, volumes and product. - Personally, working with the Laminating Lead to implement and prove that team working within the workshop would improve productivity. - Provided ideas to improve productivity within the workshop, including new bench designs and layout suggests which proved successful.

- Criteria/Requirements management, developing delivery schedule for new programs delivered by the department. - Development of materials to convey delivery of lecturing concepts primarily in Software Development (C#, C++ and Python). Alongside emerging technologies and employability skills, project management and Maths in Computing. - Regularly engaging with Learners to facilitate learning and development in both physical lectures and virtual delivery. - Conflict and behaviour management for young learners.

• Consistently resolved customer requests efficiently to a high standard.• Improved customer satisfaction through confident and informative communication.• Put myself forward to take on management of morning store routines.• Manage shop floor when needed.• Improved stock rotation efficiency through logical prioritisation.• Promoted team cohesion through a lead by example policy.• Personally, provided on the job training for temporary colleagues hired during COVID-19 lockdown's in 2020.

• Improved student engagement through diversifying teaching methods.• Produced informative learning resources to improve student’s opportunity to reflect.• Provided clear and consistent assessment feedback to offer students potential for improvement.• Presented a structured learning environment with strong support for both groups and to individuals.

• Improved client’s mental health through regular positive communication.• Enabled client independence through strong communication and appropriate assistance.• Completed several end of life client observations to improve level of service at this critical stage.• Successfully produced meticulously written health care plans and risk assessments.• Often managed entire units of a facility during these roles.• Achieved a greater fundamental understanding for management and leadership through observing many companies while working for an agency.