Jay Mukherjee Email & Phone Number

Lead business partners and IT in strategic and innovative business solutions. Drive the operational support of mission critical systems and functionalities across multiple business areas. Institute tools and processes to support reporting and advanced analytics. Implement metric ownership and governance to improve metric consistency and transparency. Significant accomplishments:• Responsible for support of Vehicle Safety & Cyber Security strategy, governance and operations.• Strategy and planning of Analytics solutions for NAFTA, EMEA, LATAM and APAC regions.• Introduce and manage the application of enterprise wide predictive and statistical analytics landscape as a service offering of Business Analytics CoE. Operationalizing analytics in FCA by standardizing SSBI (Self-Service Business Intelligence) model• Generated monetized value based ROI / Savings from data analytics based solutions in the areas of Finance, Product Development, Manufacturing, Contact Center, Human Resource, Supply Chain Management, Sales & Marketing and After-Sales via Technology transformation, innovation, integration & sundown• Communities of Practice (CoP) leader focusing on setting up Test Management Office (TMO), resulting in valued benefits such as Independent Testing model, standardized testing cadence & continuous improvement of code quality resulting in deployment of First Time Right solutions

Managed the global account, including overseeing of all the financial functions such as financial planning, budgeting and contracts. Responsible for the business development, planning and client engagement lifecycle from due diligence through steady state. Partner with client stakeholders to define and execute major transitions and transformations. Manage all strategic aspects of services delivery and partnership with client executive management resulting in high customer satisfaction rating. Significant accomplishments:• To provide a stabilized environment to Daimler in the Americas region for Sharepoint application development, led successful deployment of private cloud infrastructure to host Daimler’s Sharepoint hub. • Client’s intent to move to managed services model to improve quality and reduce cost. Conducted Business assessment on the landscape for optimization and efficiencies. Presented the new Extended Global Enterprise shared services hybrid sourcing model with enhanced SLA parameters and cost reduction estimated at 30% and delivered transition roadmap to the CIO.• To mitigate the risk of experienced resource turnover, improve the quality of service and reduce cost of operation, successfully delivered Application management and modernization solutions for the Daimler divisions resulting in optimized SLA and 15% cost reduction. This also contributed to the internal revenue growth by 20% in 2012.• Engineering area IT application support services renewal was not approved as client wanted to test the market. Business case with reduced TCO and value-adds such as tiered, tailored and bundled services across functions presented to the stakeholders to obtain buy-in resulting in renewal.

Management executive supporting manufacturing & financial services areas of DaimlerChrysler in Data Analytics, business process re-engineering, organizational chg mgmt & complex IT systems implementation:Significant accomplishments:• Head of IT for Chrysler Insurance Company, responsible for strategy, technology, operations, deployment and drive overall strategic project portfolio and governance.• Led significant downsizing of cost structure required due to Chrysler bankruptcy through cross-training, rationalization and consolidation of systems and other strategies, cost structure was reduced over 25%.• Championed key Data Warehouse implementations and turn-around of failing Data lake project.• Directed the first offshore development initiative with a team of 100+ in India. The $20M multi-brand, multi-country dealer financial portal consolidated existing applications into a common solution delivering state of the art features.• Led infrastructure deployment and system architecture solution to support Internet-based e-Contracting application. This project resulted in $2 million in annual savings. Received CIO Award for leadership and for efforts associated with this project.• Implemented Automated Inventory Management System resulting in 25% cost reduction to standard business process execution. Achieved efficiency gains of 35%. Received Business Excellence and Execution Award for successful execution and significant business benefit associated with this project. • Built an operational PMO from the ground up in 6 months and deployed a Project Management Methodology based on the principals and best practices of the Project Management Institute.• Drive architectural decisions and roadmaps aligned with corporate strategies to ensure technology cost effectiveness, reuse, simplification, innovation, security and supportability.• Served as strategic technology vendor focal point for technology analysis & assessment, benchmarking and proof of concept activities.

Joined the company as a fresh MBA from college as a Systems Trainee in an entry-level programming position and progressed to hold a Systems Manager position responsible for multiple assembly plant based systems, including MRP. During this transition, added value as a systems analyst with information technology expertise that was able to provide a functional perspective toward solving business problems that yielded optimal solutions.Significant accomplishments:Systems Manager, Information Technology Services 1991-1994• Developed the first IT Strategic plan resulting in a significant improvement between IT and the business units producing an overall performance of the IT services as measured by a 50% increase in overall customer satisfaction.• Build and managed a shared services organization comprising of 60 programmers for program development and testing of IT applications and projects for the organization. This team supported 15 development projects in timely implementation.• Managed the Quality Assurance group of 8, to establish the QA standards and procedure, govern the quality gates and ensure compliance with quality assurance requirements. Provided quality oversight on 6 key project teams producing 100% on time performance to promise date.Systems Analyst / Trainee, Information Technology Services 1989-1991• Gained expertise in technology life cycle management, software development and implementation with strong functional emphasis on human resource, sales & marketing, supply chain and manufacturing. • Contributed in integrating business and information technology organizational capabilities that drive greater collaboration and high value solutions, resulting in company wide savings such as, improved inventory accuracy and reduced overall costs by implementing a new Materials Management system, resulting in an inventory accuracy increase by 20% and an increase in inventory turn rate of 25%.