Jay Pandya Email and Phone Number
At DAS Health since July 2024, our team has enhanced client experiences by developing new procedures for technical issue resolution, focusing on server, application, networking, and security challenges. With a solid foundation from Centennial College in Software Engineering, I've honed skills in cloud services and C# programming, aligning technical support expertise with innovative solutions.My goal is to leverage these competencies to further streamline service desk operations and client satisfaction. Contributing to DAS Health's success, we prioritize efficient problem resolution and productivity, embodying a dedication to customer service excellence and a passion for technology-driven progress.
Das Health
View- Website:
- dashealth.com
- Employees:
- 130
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Service Desk AnalystDas Health Jul 2024 - PresentToronto, Ontario, Canada• Provided Tier 1 technical support for clients, resolving issues related to servers, applications, networking, and security.• Escalated complex issues to Tier 2 support, ensuring efficient problem resolution.• Created new procedures for issue resolutions, increasing productivity and customer satisfaction.
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Service Desk AnalystFully Managed By Telus Business Jun 2022 - Jul 2024Toronto, Ontario, Canada• Provided Tier 1 technical support for clients, resolving issues related to servers, applications, networking, and security.• Escalated complex issues to Tier 2 support, ensuring efficient problem resolution.• Created new procedures for issue resolutions, increasing productivity and customer satisfaction. -
ConciergeRegal Security Inc. Sep 2021 - Jul 2022Toronto, Ontario, Canada• Provided exceptional customer service while upholding company standards at Regal Security Inc.• Managed telephone inquiries, messages, and information dissemination during non-business hours.• Executed procedures for fire prevention, property patrol, traffic control, and accident investigations.• Generated detailed reports on daily activities and irregularities to ensure safety and security.
Jay Pandya Education Details
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Computer Software Engineering
Frequently Asked Questions about Jay Pandya
What company does Jay Pandya work for?
Jay Pandya works for Das Health
What is Jay Pandya's role at the current company?
Jay Pandya's current role is Service Desk Analyst @ DAS Health | Software Engineering Technician.
What schools did Jay Pandya attend?
Jay Pandya attended Centennial College.
Who are Jay Pandya's colleagues?
Jay Pandya's colleagues are Tim Mcquade, Omar Feria, Dursun Karakuş, Daisy Wo, Octavia Black, Tina Olawsky, Rob Rizzo.
Not the Jay Pandya you were looking for?
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Jay Pandya
Empowering The People Of Banking Through Technology Solutions | Strategy & Growth | Lending Origination, Loan Distribution Channels, Co-Lending | TieKitchener, On -
Jay Pandya
Toronto, On1gmail.com -
Jay Pandya
Supply Chain And Global Business Management Srudent | Bachelor Of Commerce | Lean Six Sigma Yellow Belt CertifiedKitchener, On -
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