Jay Patel Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

As a highly skilled Data Analyst with expertise in Power BI, SQL, and Excel, I specialize in transforming complex business requirements into actionable insights. With a proven ability to build advanced data models, I empower organizations to make data-driven decisions that drive commercial and operational success.I have a strong focus on data accuracy and integrity, leveraging tools like Power BI and Excel to clean, transform, and model data, delivering clear, visually compelling dashboards that provide key insights into customer behavior, sales trends, and market demands. By utilizing advanced DAX functions and SQL, I enable precise analysis, helping teams optimize marketing strategies and enhance customer engagement.Collaborating closely with stakeholders, I ensure that detailed functional specifications guide the development teams effectively, while my contributions to Agile methodologies ensure continuous improvement. My strategic recommendations are rooted in data, driving targeted business outcomes and supporting a culture of data-led decision-making.I am passionate about using data to align organizational strategies with evolving market needs and am committed to continuous learning, process improvement, and making a meaningful impact through data analysis.

Sydney, New South Wales, Australia

As an experienced IT professional, I have a strong background in delivering exceptional technical support and ensuring minimal downtime for users. Acting as the primary point of contact for IT-related issues, I efficiently resolve problems both remotely and on-site, helping to maintain system stability and security. I manage user accounts in Active Directory, triage support tickets to appropriate teams, and provide quick, effective troubleshooting for account login issues across multiple systems.With a proactive approach to identifying recurring IT issues, I analyze root causes and recommend long-term solutions to enhance system functionality. I have supported key Group IT initiatives, helping to achieve Balanced Business Plan objectives through active participation in IT projects. My commitment to providing top-tier customer service ensures smooth operations and contributes to the success of IT systems across various locations.

Master'S Degree, Information Technology

Bachelor'S Degree, Computer Engineering