Jay Pham Email & Phone Number

California, United States

California, United States

San Francisco Bay Area

-Managed and executed end-to-end content management and optimization for internal digital platforms, applying SEO principles and user experience (UX) best practices to enhance engagement.-Oversaw content architecture and taxonomy for internal tools, supporting campaign initiatives and aligning with brand standards.-Collaborated with cross-functional teams, including Marketing, Product, and Engineering, to develop and publish web content that meets strategic objectives and enhances user experience.-Conducted QA, proofreading, and template testing to ensure content accuracy, usability, and accessibility, troubleshooting and resolving any inconsistencies.

- Developed a detailed storyboard capturing the essence of each season, outlining key visual elements and transitions for a cohesive narrative.- Applied meticulous editing techniques to ensure smooth transitions between seasons, creating a visually appealing and seamless flow.- Utilized color grading and visual effects to enhance the seasonal transitions and maintain a consistent tone throughout the location highlight video.

Chico, California, United States

- Leveraged a user-centric design approach, ensuring that the interface is not only visually appealing but also highly intuitive, allowing users to seamlessly navigate and execute playlist transfers effortlessly.- Led a cross-functional team through the development process, overseeing the transformation of the idea into a functional and user-friendly software, ensuring alignment with the initial vision.- Analyzed data to identify areas for improvement, enabling continuous refinement of the UX/UI design and functionality based on real user interactions and feedback, ensuring sustained user adoption and positive experiences.

Chico, California, United States

- Crafted compelling and shareable content to appeal to the +128% non-follower audience, strategically expanding the reach to new demographics and increasing overall account visibility.- Initiated engagement-driven social media campaigns that resulted in a significant +178% increase in follower engagement, leveraging interactive elements, polls, and user-generated content to enhance community- Implemented targeted advertising and outreach strategies to ensure that social media content resonates with key 18-24yr old demographic and encourages sustained engagement.

- Engaged in collaborative discussions with CSU Chico event organizers to understand their vision, goals, and branding requirements. - Implemented a cohesive design strategy that harmoniously blended different media types, enhancing the overall impact and resonance of the promotional materials.- Ensured consistency with CSU Chico’s brand guidelines while tailoring mixed media assets and logos to reflect the unique identity of each event.