Jay Purcell
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Jay Purcell Email & Phone Number

Global Head of Implementation at Reputation
Location: Liverpool, England, United Kingdom 8 work roles 2 schools
1 work email found @reputation.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@reputation.com
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Current company
Role
Global Head of Implementation
Location
Liverpool, England, United Kingdom
Company size

Who is Jay Purcell? Overview

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Quick answer

Jay Purcell is listed as Global Head of Implementation at Reputation, a company with 710 employees, based in Liverpool, England, United Kingdom. AeroLeads shows a work email signal at reputation.com and a matched LinkedIn profile for Jay Purcell.

Jay Purcell previously worked as Global Head of Onboarding at Reputation and Head Of Implementation at Reputation. Jay Purcell holds Beng, Computer Engineering from Liverpool John Moores University.

Company email context

Email format at Reputation

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{first_initial}{last}@reputation.com
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Profile bio

About Jay Purcell

15+ years’ experience managing strategic and enterprise level B2B relationships. A huge advocate for driving change, improving process, and empowering people. A sharp eye for detail and regularly challenges the business to do better and improve client experience. 10 years managing key B2B relationships with Price Comparison sites for various UK insurers. Emphasis on relationship management, full ownership of the P&L, whilst maintaining a laser focus on process and technical configuration. 5 years in Software, managing key client accounts. Main focuses are centred around acquisition, retention, upsell and client value as well as customer delight. Spearheading the need for better, more consistent asset management/knowledge sharing. Strong advocate for better, streamlined, proven process improvement.

Listed skills include Account Management, General Insurance, New Business Development, Relationship Management, and 39 others.

Current workplace

Jay Purcell's current company

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Reputation
Reputation
Global Head of Implementation
Liverpool, GB
Website
Employees
710
AeroLeads page
8 roles

Jay Purcell work experience

A career timeline built from the work history available for this profile.

Global Head Of Implementation

Liverpool, GB

Global Head Of Onboarding

Current

United Kingdom

Feb 2024 - Present

Head Of Implementation

United Kingdom

  • Oversight and assignment of all incoming projects for the EMEA region.
  • Leverage individual skillsets and personalities to ensure a good fit with Clients.
  • Work cross functionally with Sales, Product and Customer Success to ensure a robust, streamlined implementation and onboarding phase.
  • Accurately forecast incoming project work for capacity/headcount modelling and planning.
  • Iterate and re-evaluate project methodologies to optimise process and Client expectation.
Jul 2021 - Feb 2024

Customer Success Manager, Emea

Key Partnerships/Success Manager for SMB to Enterprise level customer accounts across multiple industry sectors.Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reputation, and optimize the customer experience.The Reputation.com.

Oct 2018 - Jul 2021

Senior Aggregator Relationship Manager

Borehamwood, Hertfordshire, United Kingdom

  • Managed and developed the commercial relationships with Aggregator partners focusing on Pet insurance product lines.
  • Developed business plans and budgets and negotiating contracts with the aim of achieving and continuously improving on budgeted costs, volumes and ROI targets.
  • Analysed KPIs and identified issues and opportunities impacting the channel to establish trends, opportunities, threats and competition.
  • Worked closely with both internal and external stakeholders across all levels of business to achieve planned goals and ensure sales are optimised.
May 2017 - May 2018

Aggregation Manager

Bristol, United Kingdom

Aggregator Manager with all major price comparison sites in the UK for the GoSkippy, Footprint Insurance and Debenhams for all general lines insurance products (Car, Home, Van, Bike). Management and critical analysis of Aggregator KPI data to establish trends, opportunities, threats, competition.Responsibility for new initiatives to improve key performance.

Mar 2015 - May 2017

Aggregator Account Manager

Cheltenham, UK

Management of both Endsleigh and Zurich accounts across all major aggregators for all general lines commoditised insurance products.Management and critical analysis of aggregator KPI data to establish trends, opportunities, threats, competition.Responsibility for new initiatives to improve key performance metrics and achieve company income goals.Ownership.

Nov 2008 - Nov 2014

Insurance Consultant

My Endsleigh career began in the Motor offline sales department, where I consistently over-performed against sales and income targets. Within a year I was promoted to Team Senior, training new starters in the role. I then moved into one of Endsleigh's retail branches where I expanded my new business sales experience into sourcing new business development.

May 2005 - Nov 2008
Team & coworkers

Colleagues at Reputation

Other employees you can reach at reputation.com. View company contacts for 710 employees →

2 education records

Jay Purcell education

Education record

Maricourt Sixth Form College

IT A-level Distinction level GNVQ Advanced Sciences

FAQ

Frequently asked questions about Jay Purcell

Quick answers generated from the profile data available on this page.

What company does Jay Purcell work for?

Jay Purcell works for Reputation.

What is Jay Purcell's role at Reputation?

Jay Purcell is listed as Global Head of Implementation at Reputation.

What is Jay Purcell's email address?

AeroLeads has found 1 work email signal at @reputation.com for Jay Purcell at Reputation.

Where is Jay Purcell based?

Jay Purcell is based in Liverpool, England, United Kingdom while working with Reputation.

What companies has Jay Purcell worked for?

Jay Purcell has worked for Reputation, Cardif Pinnacle, Goskippy Insurance, and Endsleigh Insurance.

Who are Jay Purcell's colleagues at Reputation?

Jay Purcell's colleagues at Reputation include Myles Suchan, Donny Dailey, Joe Burton, Deepthi Jeedimetla, and Giridhara Siva Chintada.

How can I contact Jay Purcell?

You can use AeroLeads to view verified contact signals for Jay Purcell at Reputation, including work email, phone, and LinkedIn data when available.

What schools did Jay Purcell attend?

Jay Purcell holds Beng, Computer Engineering from Liverpool John Moores University.

What skills is Jay Purcell known for?

Jay Purcell is listed with skills including Account Management, General Insurance, New Business Development, Relationship Management, Sales, Building Relationships, Training, and Negotiation.

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