Jay S. Email & Phone Number

Waterloo, On, Ca

Waterloo, Ontario, Canada

- Managed overall incoming and outbound shipments to control the product flow in the boutique.- Utilized Microsoft Excel proficiently to manage a product inventory, ensuring meticulous tracking and control of stock inventory. This strategic approach effectively met head office’s demands, resulting in 10% less error rates in monthly inventory check ups.

Toronto, Ontario, Canada

- Developed innovative menus while handling customer service.- Utilized Microsoft Excel to consolidate sales data and analyze customer trends, subsequently using Power BI to visually communicate business insights for managers.- Prepared compelling promotional campaigns using social media platforms (Tik-Tok and Instagram) to showcase newly launched menus and time-limited promotions. The successful implementation of these initiatives led to 15% increase in total revenue.

Vaughan, Ontario, Canada

- Scheduled an average of 20 daily bookings while managing front-of-house responsibilities to accommodate incoming customers.- Delivered exceptional customer service and collaborated with teammates to consistently achieve 4-star ratings on Yelp.

Richmond Hill, Ontario, Canada

- Assisted nurses to maneuver patients and to prepare various ceremonies and events.- Provided compassionate support to patients experiencing physical or emotional distress, offering comfort during challenging moments.- Acquired a profound understanding of human psychology, learning the significance of effectively conveying emotions through language.

Advanced Diploma, Civil Engineering Technology/Technician

Education record