Jay Smith Email & Phone Number

Chesapeake, Va, Us

Virginia Beach, Virginia, United States

• Designed risk management plans and mitigated security risks and vulnerabilities for workstations, servers, application, firewalls, and user accounts.• Executed manual and automated provisioning, patching, and life cycle management for 15 firewalls, hundreds of servers, and thousands of workstations.• Implemented Zscaler cloud based endpoint security solution to extend coverage across all 4,000+ Windows and MacOS workstations for on-site, remote, and international users.• Migrated hundreds of local policies and configured Intune Endpoint Security Baselines for Windows workstations.• Protected DNS Zones via Imperva DNS proxy to process queries and filter potential DDoS attacks.• Configured DMARC text records in Mimecast to increase visibility and prevent DNS spoofing and phishing.• Tested, configured, and integrated disaster recovery procedures to ensure business continuity for 1,7000+ users.• Configured services, policies, addresses, security rules, etc. on Palo Alto Firewalls and Panorama Firewall Management.• Updated Incident Response Procedures that involved 8 different Security Solutions utilized across the enterprise and defined roles for Incident Response Team members.• Enhanced the Vulnerability Ticket Management process in Jira and developed a Ticket Management blueprint for multiple IT departments.• Provided escalated technical assistance to dozens of coworkers engaged in the analysis, design, development, implementation, and maintenance of IT systems.• Developed and strengthened relationships with third party vendors.

United States

• Monitored main network and test network logs• Scanned main and test networks for vulnerabilities• Assessed software risks for service & change requests• Evaluated hardware risks for service & change requests• Identified suspicious activity through data correlation • Generated vulnerability reports for IT Manager• Mitigated network vulnerabilities identified by SIEM• Designed and built virtual cyber range architecture • Developed and tested cybersecurity training simulations• Performed penetration tests for FSO• Researched and tested developmental projects• Managed and troubleshot network configurations• Implemented SIEM on Testing & Integration Lab Network• Developed Incident Response Playbook for CSO• Updated policies and procedures for IT Security Director• Wrote architectural and detailed technical documentation • Revised technical documents for Senior Network Engineer• Inventoried and updated company hardware and software • Developed framework for Security Operations Center

Norfolk, Virginia, United States

• Supervised and trained multiple USPS Employees for different jobs on a daily basis• Prioritized daily duties and managed multiple employee scheduling and break times • Trained over a dozen long term federal employees leading to career positions• Properly delegated numerous daily tasks to ensure operations ran as efficiently as possible • Handled thousands of dollars in federal funds per day by selling USPS merchandise• Secured federal funds and signed paperwork verifying the proper distribution of those federal funds• Organized and prepared thousands of valuable customer items per day for nationwide distribution • Charged multiple businesses for USPS services and maintained good rapport with those businesses • Created spreadsheets and catalogued data in a database for various business accounts• Operated state of the art heavy machinery, ran diagnostics, and updated federal computer systems• Informed USPS customers of benefits, service updates, and upcoming price changes • Professionally handled customer complaints and concerns to maintain customer satisfaction

Bachelor Of Applied Science - Basc, Computer And Information Systems Security/Information Assurance, 3.82 Gpa

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies, 3.57 Gpa

Activities and Societies: Phi Theta Kappa Honors Society, Philosophy Club Founder, QEP Member, Administration/Enrollment Volunteer