Jay Sutherland Email & Phone Number

Knoxville, Tennessee, United States

Mesa, Arizona

Created a new onboarding CFI culture handbook to help share CAE’s vision and empower employees from day oneHeavily influenced the revision of the policies and procedures manual producing a simplified and more accessible document Discovered how to quickly identify struggling students, created individualized detailed training improvement plans focusing on.

Provo, Utah

Initiated and implemented training plan system, student timelines, and instructor incentives which have increased our on-time course completions from under 5% to over 65%Created, implemented, and managed an Air Force ROTC 8 week training program from 0-Private pilot, 100% complete, 80% first-time check ride pass rate, under budget and a week earlyReduced.

Chandler, Arizona

Opened and managed an entire satellite campus including students, instructors, facilities, operations, maintenance, ground school, and standardization programsCompleted the entire first classes through Private Pilot rating on time and with zero hours over-contract, despite 2-4 week delays while transferring to the new campusAfter a microburst destroyed all.

Phoenix, Arizona Area

Mentored 11 instructors and managed more than 60 students, 50% more than other managersMaintained highest on-time student completions and course pass-rates among the entire companyImplemented companywide scheduling procedures that increased scheduled flights by 10%Complied with strict FAR 141 record-keeping requirements, passing audits with exemplary.

Chandler, Arizona

Caught up each of my students approximately 15 days over a 3 month periodNo cancelations as a line instructor due to effective planning and creative problem solving

Spanish Fork, Utah

Increased company revenue through creating a more efficient scheduling strategyRan company marketing including building and developing a website and creating a monthly newsletter

Boise, Idaho Area

Developed and built relationships with customers and charity contactsResponsible for employee hiring and developmentManaged partnerships with contractors

Provo, Utah

Re-designed the BYU Landscape Management web site, making it a better tool for recruiting and resource for students

Provo, Utah Area

Initiated re-structuring of club into committees in order to provide more involvement to club members

Provo, Utah Area

Gained valuable experience in working with tight deadlines, worksite safety, and machine operation

Johannesburg Area, South Africa

Led a group of 16 missionaries, planned and conducted weekly training meetings, followed up on goals and sent weekly progress reports to the president

Master Of Business Administration - Mba

Bs Landscape Management, Business Minor

Activities and Societies: BYU Landscape Management Club Presidency member, BYU College of Life Sciences Student Council Member,