Jay White Email & Phone Number

Franklin Township, NJ, US

United States

Manage and mentor a team of engineers, providing guidance, support, and performance feedback.Collaborate with senior management to define and manage IT budgets, resource capacity, and investment plans as well as prioritize workload to deliver on time/within budget for all approved demand.Maintain IT technology roadmaps aligned with goals, strategies, and.

United States

• Responsible for management of global IT programs and IT site leader for all Animal Health US and Latin America sites.
• Responsible for 40-Million-dollar budget to allocate for IT modernization projects globally.
• Manages best practices for project standards to act as a PMO for the organization.
• Managed global initiative to migrate enterprise users to Windows 10 platform to improve end user security.
• Acting as IT Portfolio Manager responsible for management of GAHM resiliency and strategic projects.
• Managing project to migrate Lab/R&D assets to Windows 10 LTSC platform to increase laboratory security.

Greater New York City Area

Integrating with internal business partners, data teams and engineering teams to gauge and the manage scope expansion work for FastTrack. This includes working with engineering teams to understand the new features and the associated Onboarding steps, and driving all the work necessary to add this to the scope: Identifying changes required in our tooling.

Bridgewater, NJ

• Responsible for strategic global project management operating system platform and productivity tools.
• Windows 10 Project Manager: Managing initiative to provide Sanofi the evolution of the Enterprise Win10 platform which enables new capabilities to Business Users on multiple hardware platforms. This also includes End.
• Windows 8 Project Manager: Managed project to provide the Windows 8.1 operating system in order to enable the use of touch-enabled tablet devices to the enterprise worldwide.
• Internet Explorer 11 Deployment Project Manager: Managed a project to provide Sanofi an upgrade to Internet Explorer 11 due to the end of Microsoft support for Internet Explorer 8.
• Office 365 Project Manager: Built infrastructure and deployed Office 365 for PCs and Apple mobile devices. Windows 7 and Windows 8 Maintenance Release Manager: Managed ongoing cyclical maintenance projects.
• Enterprise File Sync and Share Project Manager: Led project to evaluate products such as One Drive to provide an enterprise grade solution to allow users to securely transmit files internally and externally.

New Providence, NJ

• Maintained multiple roles including project manager, business analyst, QA analyst, and solution architect for AstraZeneca’s lecture bureau application. Provided financial reporting for internal and external clients.
• Managed project budgets ranging from $10,000-$500,000 including operations, development, quality assurance, and web development project teams for major pharmaceutical companies including Johnson and Johnson, Glaxo.
• Maintained all projects within quality scope and within budgetary requirements.
• Managed new development and issue resolution for financial applications integrating with JPM and SAP.
• Liaised with multiple clients, account managers, operational leaders, vendors, offshore developers, and DBA’s.
• Developed architecture and requirements for mobile application for AstraZeneca.

Atlanta, GA

• Provided on-site technical support for all new hire classes as well as sales force automation deployments and performed business analysis and research on other potential vendors that could provide sales force.
• Developed and managed relationships with vendors and employees to provide technical support.
• Determined analytics and trends to create action plans reducing calls into the Help Desk by 45%.
• Monitored vendor contracts and service level agreements to ensure all contracted agreements were met.
• Held technical reviews with vendors and assisted in the sales force automation upgrade deployment.

Bedminster, NJ

• Implemented and managed a new hardware support center in Atlanta for UCB and Takeda Pharmaceuticals. Managed training, client relations and sales force automation projects.
• Led large projects for Pfizer including proposal, design document creation, requirements and resource acquisition while maintaining project schedules and financial budgets ranging between $10,000-$5,000,000.
• Managed resources in Japan, Malaysia and the U.S. simultaneously to develop global web marketing software.
• Managed operation, development, and quality assurance teams for Pfizer web development projects.
• Served as the business analyst as well as the project manager for all projects. Functioned as liaison between all clients and internal departments which included providing weekly or daily project status reports.
• Managed the productivity of internal and offshore resources, as well as vendors to ensure project timelines are met for projects involving data transfer and reconfiguration, web site design, and system architecture.

Morristown, NJ

• Managed projects, produced reports, developed strategy and analyzed business practices for Johnson & Johnson.
• Implemented strategy for J & J management to improve quality and provide a higher return on investment.
• Recruited and trained support staff in order to support over 10,000 global field force representatives.
• Improved quality of support resulting in increased operational effectiveness to Roche field force representatives.

Red Bank, NJ

• Built a new "24/7" operational support department for multiple industries, enhancing client satisfaction.
• Identified, configured and administered a call tracking system and telephone platform for the support center.
• Trained clients on Lotus Notes-based proprietary sales force contact management software.

Morristown, NJ

• Trained and supported sales representatives from Johnson & Johnson, Parke-Davis and Lilly on sales force automation software while maintaining high satisfaction scores.
• Provided sales feedback to the Help Desk and incorporated tips and procedures into training process.
• Provided sales force automation training to internal Dendrite employees.

Bachelors, Biology/Biological Sciences, General

Public Health