Jay Willard Email & Phone Number

Atlanta, Ga, Us

Roswell, Georgia, United States

Roswell, Georgia, United States

Woodstock, Georgia

Leads a team of approximately 20 real estate agents.

Alpharetta, Ga

Dallas, Georgia

Liberty Alliance is a network of web sites, stores, and a speakers bureau dedicated to advancing Life, Liberty, and the Pursuit of Happiness. Our members and strategic partners leverage the power of new media to promote traditional values and generate more than 1,000,000 page views each day.

Powder Springs, Ga

* Completely transformed a failing order fulfillment center servicing three on-line web stores for the Liberty Alliance enterprise. Upon assuming this roll, no inventory management system existed; customer’s orders took 2 weeks to fulfill & often required multiple shipments. Now orders are processed in 48-72 hours, capacity increased to 3,000+ orders shipped per week, and an in-house T-shirt production operation was added. Expanded operations to 7 fulfillment customers.* Immediately recognized the need for an IT system that seamlessly integrated e-commerce, inventory management, order fulfillment, shipping, manufacturing and accounting systems. Researched, sourced, sought funding and implemented an industry-leading inventory management system. * Brought Cost of Goods Sold under control; reduced COGS from over 50% to nearly 30% through tighter process controls. Inventory losses went from over $300K to less than $6K (0.96% shrink) after implementation of new processes & systems. * Recognized excessive postage costs and found an innovative solution. Partnered with a national postal consolidation service, integrated IT systems to ship packages at a 40% savings over USPS rates. Shipping savings of over $300K to date.

Woodstock, Ga

* Directed the daily operations of this specialty contracting firm providing repair and maintenance services of power generating equipment for utility companies throughout the Southeast. Brought key processes and organization to this startup company doing $3.8 Million in sales in only the second year of existence.* Responsible for implementing key accounting processes and controls. Reconciled months of neglected financial reports, open purchase orders, accounts receivable, accounts payable, and un-billed work.* Facilitated a very complex Workers Comp Insurance audit. Ensured processes were in place to correct problems that resulted from the use of a large casual craft labor force and a lack of accurate coding of employee payroll data.

Greater Atlanta Area

* Responsible for the daily operations of a general contracting firm providing site development and environmental mitigation services to municipalities and private enterprises in the Atlanta metropolitan area. Facilitated key process changes for a company with acknowledged vulnerabilities and stopped the hemorrhage of money. * 2009 sales exceeded $11 Million, a 36% increase in a declining market for contractors. Analytical and organizational skills critical in the justification and recovery of over $280K in expenses contested by a customer. * Managed all operations processes throughout project lifecycle, sourced new jobs; prepared proposal packages; administered contracts; bonding requirements and insurance compliance; directed publishing of operations & maintenance manuals.

* Single handedly built a thriving business from scratch, leveraging a successful business model. As DM, responsible for every facet of sales, marketing, project management, production, quality control and customer relationships. Led up to 15 diverse teams of paint crews providing the highest level of professional interior and exterior painting services to high-end customers in the highly competitive Atlanta marketplace. * First year sales achieved a remarkable $381,000. Produced over $330,000, achieving an impressive production vs. sales ratio of 86%. Second year sales approached $290,000 by the 2nd quarter. Closing percentage of 40% demonstrated a honed, professional approach with customers and polished presentation skills. Production level at $255,000. * Used skills in organization, process improvement & programming to develop and continuously improve job quoting software tool. Program facilitates thorough, expedient, presentation and communication of job details to customer & crew

Greater Atlanta Area

* Responsible for all aspects of operations, installations and warehouse management for one of the highest-volume branches and Regional Distribution Centers in the company. Led a diverse team of 25 Empire associates and over 40 crews of installers providing next-day carpet, flooring and window treatment installation as well as complete home improvement services including vinyl siding, no-clog gutter systems and vinyl window replacement. * Leadership was critical during a period of phenomenal growth. First quarter sales growth from 05 to 06 was over 120%. Installations grew 87 % from Q1 05 vs the same period in 06. The branch achieved 06 sales in excess of $35 million. * Completely transformed a neglected and undersized warehouse facility. Maximized limited space by designing, sourcing and installing racking. Installed a $70K carpet cutting machine to increase efficiency, decrease costs and improve safety. * Provided superb operational oversight of Regional Distribution Center (RDC); diagnosed and resolved numerous process breakdowns at two satellite locations that led to significant inventory imbalances. Greatly improved satellite operations clearing the way for the addition of 3 more satellites, making the Atlanta RDC one of the largest in the company. * Provided meticulous maintenance of product inventory totaling over 2,200 rolls of carpet and 850,000 square feet of flooring. Exercised analytical skills of inventory and sales data to solve problems, improve processes, maximize inventory and capitalize on business opportunities.

Greater Atlanta Area

* Responsible for the complete day-to-day operation of the premier store in the high-end EXPO Division of The Home Depot. Led a team of over 120 associates providing complete one-stop home improvement shopping, design services and project management for the cash-rich, time-poor customer. * Oversaw every aspect of the complex EXPO business model extending beyond retail sales with 15% of revenue generated from kitchen, bath, and whole-house design and renovation projects. Orchestrated whole-store effort to increase project retainer acquisition through training, awareness and accountability. Resulted in 20% growth in 04 design project sales. * Maximized store sales in excess of $23 million per year and controlled operational expenses to maximize profitability. Ensured that store is optimally stocked and merchandised and that all customers are provided with the highest level of customer service. Improved sales percent-to-plan to rank in the top 30% of the division.* Hand-picked as the first of 65 Store Leadership Program associates in the EXPO division to be promoted to a general manager position. Advanced to this critical position only 15 months into a two-year-long training program.

B.S, Behavioral Science, Human Factors Engineering

M.S, Human Relations

Completed 21 Credit Hours Graduate, Store Leadership Program, The Home Depot, 2004