Jay Williams Email & Phone Number

Kitpackers Resinlab - Germantown, WI

• Manage Corrective Action System by responding to both internal and external customer complaints, identifying root cause, and applying corrective action. Extensive application of DMAIC model to resolve systemic quality.
• Support New Product Development and Management of Change projects (internal and external customers). Utilize quality tools such as Process Flow, D/PFMEA, Control Plans, DOE, Gauge R&R, and Process Capability.
• Review and approve product specifications for manufacturability.
• Active in ISO 9001 system. Certified lead auditor, perform internal and supplier audits to ensure compliance to documented QMS.
• Handle daily quality issues which include extensive internal and external correspondence. Involve close working relationships with internal departments (Sales, Engineering, Purchasing, Operations), and external.
• Manage Quality Assurance lab (3 technicians, 1 specialist). Responsible for documentation of and training on material testing work instructions.

Spanish Fork, UT

• Management representative for ISO 9001 QMS.
• Managed Corrective Action System by responding to both internal and external customer complaints, identifying root cause, and applying corrective action. Extensive application of DMAIC model to resolve systemic quality.
• Facility 5S champion, facilitated pilot 5S project within the paper storage warehouse.
• Assisted in the optimization of new and existing machine layout and process flow.
• Developed and maintained sound production standards, reviewed equipment efficiencies and assisted with improvement efforts.
• Developed and administered OSHA required programs, assisted in the development and administration of other company related safety initiatives. Assisted in maintaining plant compliance with environmental rules and.