Staff Training: Developed and implemented a training program for 30+ bartenders and barbacks, resulting in a 25% improvement in service speed and accuracy.Operational Efficiency: Standardized processes like jigger usage and portion control reduce alcohol waste by 15% and ensure consistent drink quality.Upkeeping Standards: Established a regular audit system for bar cleanliness and drink consistency, customer satisfaction.Event Management: Successfully planned and managed bar operations for events hosting 400+ guests, maintaining efficiency under high-pressure situations.

Opening duties included running reports from previous night, counting safe and drawer money, making paid-outs, receiving deliveries, and general stocking and maintenance. Managed bartenders, barbacks, food runners, and door personnel during the shift Fielded customer complaints Inventory and procurement Closing duties included counting the drawers, collecting tip money, making a safe deposit, end-of-night paperwork, inventory, and physically closing and locking up the restaurant.

Successfully oversaw operations of multiple locations, ensuring efficiency and profitability.Accomplished impressive sales results, generating revenue of over $800,000 in 2021 through effective sales management and lead nurturing.Developed and executed comprehensive marketing plans, leveraging various channels to drive business growth.Managed inventory levels and streamlined production processes, improving efficiency and reducing costs.Provided exceptional customer service, resolving issues promptly and maintaining a positive reputation.Oversaw vendor relationships and supply chain operations, ensuring timely delivery of high-quality products.Recruited and developed a skilled team, fostering a positive work environment and driving employee growth.

Fostered confidential and trusting relationships with clients, consistently delivering exceptional customer service.Developed and executed comprehensive sales strategies to achieve company targets, resulting in increased revenue.Generated leads, built strong client relationships, and negotiated sales contracts, ensuring client satisfaction and timely delivery.Directed and supported a team of sales representatives, providing guidance and feedback to drive performance.Analyzed sales data, staying ahead of market trends to remain competitive and make informed business decisions.

Demonstrated exceptional customer service, anticipating guest needs and resolving complaints promptly.Managed bar operations, including menu creation, inventory management, and maintaining cleanliness standards.Developed and implemented new industry trends to set high standards within the establishment.Ensured compliance with health, hygiene, and safety policies at all times.Prepared drink orders for guests using specified recipes and measuring systemsLead Bartender, Trained new staff and tracked liquor costMaintained cleanliness and condition of bar, bar unit, tables, and toolsPrepared fresh garnishes for drinks and stocked ice, glassware, and paper suppliesTransported supplies to bar set-up area and washed soiled glasswareAnticipated and communicated replenishment needs and processed all payment methodsSecured liquors, beers, wines, coolers, cabinets, and storage areasFollowed company policies, procedures, and safety regulations, reporting accidents and unsafe work conditionsWelcomed guests and provided exceptional customer serviceUsed clear and professional language and developed positive working relationships with othersCompleted other job duties as requested by Supervisors

Assistant High school Baseball coach