o Customer Support for connect internet to the Guest laptops and mobiles.o Troubleshooting for access internet in all the types of operating systems.o Proper Maintenance the cable manager.o Wireless access points Maintenance.o Installing & configuring Windows XP.o Responsible for maintaining and implementing local PC and LAN solutions.o Maintained H/W includes PC’s Printers having knowledge in operating systems, sharing and Mapping resources, installing software over networks.o Installing necessary software and utilities for the users.o Exchange server outlook configuration and MS outlook configuration and data maintenance.o Responsible for maintaining Inhova door key cards for staffs.o Responsible for creating user id and password coupons for customer’s internet usage.o Setup & customization of admin users and maintaining the reports.o Trouble shooting the dial limits in the guest rooms.o Proper Maintained for the cable manager. o Alcatel wireless telephones head & base paring, analog and digital phones maintenance.o Plug and play device maintenance.o Managing sonic firewall for necessary solutions.o Handling PC’s through remote desktop by using NLA software.o Managing Group Policy and control the Clint systems by using domain.o Telephone dial level maintenance in the user ends.o Troubleshooting EDC machine settlement issues.

APRIL 2008Precision Infomatic Assignments:ProjectInternal Service Delivery - Inpac delta (Sriperumbudur)CustomerInpac delta (Sriperumbudur)DescriptionAdministering all Windows servers and maintaining the other infrastructure facility; Remote monitoring of all the servers including Domain Controller, DNS, DHCP, File Server, Print Server, Database Server, Application Server,etc. Document preparation for New Server Build.Hardening allservers as per the corporate policy.Maintaining 99.9% SLA for the Server availability.Maintaining 99.9% SLA for the Network availability.Working with event logs for all critical servers and resolved the issue.Used Backup utility Tool to schedule and take backups for the Windows Servers.Implemented Symantec Corporate Antivirus Server and maintaining the latest antivirus updates in all the clients. Managing the Symantec AV Clients.Solution Environment Windows 2000/2003 ServerHighlightsCentralized System Administration Reduced Man power utilisationOperating System StandardizationCommon Applications StandardizationRemote Desktop ManagementChange and Configuration Management100% Antivirus and Security Patches Compliance