25 plus years’of experience in the areas of Service Industry, Retail Store Operations, Stock Management, Product Management, Merchandising, CRM and People Management, Business Development.Proficient in setting up and managing store operations, Sales, Staff recruitment, Training, Merchandising, Stock management & Business development, cost control. A keen planner & strategist with a track record of developing operational policies, norms, systems & controls, motivational schemes & customer service standards.Excellent interpersonal communication, team building & customer relationship management skills with the ability to work in multi cultural environment.