Current role operations - Subject Matter Subject in Concentrix, my role revolves around managing and resolving customer disputes, focusing on providing exceptional service, and maintaining positive cx relationships. I'm responsible for investigating and analyzing complex cases. Leveraging my strong analytical skills, I Identify the root causes of disputes and develop innovative solutions to prevent recurrence. Moreover, I continuously collaborate with internal teams to improve processes and ensure compliance with regulatory requirements, through my proactive approach and commitment to achievement,
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Subject Matter ExpertConcentrixBengaluru, Ka, In -
Senior SmeConcentrix Aug 2023 - PresentIndiaExtensive experience as a Subject Matter Expert at Concentrix, demonstrating expertise in Aster ADH Operations and Process.- Proven track record of successfully providing guidance, training, and solutions to improve customer service operations and client satisfaction.- Strong communication, leadership, and problem-solving skills to lead and mentor teams effectively. -
Operations ExecutiveAster Dm Healthcare Mar 2023 - Sep 2023Bengaluru, Karnataka, India -
Customer Success ExecutiveCrio.Do Oct 2022 - Mar 2023Bengaluru, Karnataka, India
Jayanth V Education Details
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Kle Society'S Degree College, 2Nd Stage, 3Rd Block, Next To Bda Complex, Nagarabhavi, Bangalore-560 072. (9-10)Bachelor'S Degree -
Computer Science
Frequently Asked Questions about Jayanth V
What company does Jayanth V work for?
Jayanth V works for Concentrix
What is Jayanth V's role at the current company?
Jayanth V's current role is Subject Matter Expert.
What schools did Jayanth V attend?
Jayanth V attended Kle Society's Degree College, 2nd Stage, 3rd Block, Next To Bda Complex, Nagarabhavi, Bangalore-560 072. (9-10), Bangalore University.
Who are Jayanth V's colleagues?
Jayanth V's colleagues are Chriselda Abreo, Nithin Mathew, Claudia Marras, Pratik Nalkar, Ogie Batula, Joms Clave, Premananda Khangembam.
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