Jayanthi Anand Email & Phone Number

Sydney, New South Wales, Australia

· “Prioritizing people over place”: Implemented Density and Social-distancing compliance & contamination response plan.· Reduced costs by 7% through controls on operational efficiencies, and reduced waste. · Autonomously responsible for operations of all facilities incl. screening rooms, while engaging with external stakeholders like Building Management, Cleaning & Maintenance, Woolworths etc.· Additional responsibilities included Site-induction, New-starter onboarding, organizing social events, Sustainability champion & organizer of Global Recycling Day· Delivered operations within FY’ budget and sourced a new bar fridge and rug with those savings.· Diligently identified legacy festering issues and delivered a permanent resolution enabling very high Employee-Satisfaction index in my facilities.

Sydney, Australia

· Responsible for all routine fleet administration tasks & financial services including terminating/reconciling a lease, record-keeping & engaging with fuel-card vendors, insurance providers and HR-teams of the customer.· Positive feedback of 96% from CSAT surveys while achieving 100% on all internal KPIS, while managing conflicting priorities.· Top-achiever reconciling 100 leases a month accurately thereby reducing FBT liabilities and handling approx. 50 customer-engagements daily.· Handled escalations, customer enquiries and inter-dept resolutions across these engagements.· Delivered end to end reconciliation process for public sector agencies like Victoria Police, DHHS & Thales for end-end reconciliation, adherence to special guidelines on reconciliation clauses.· Trained and mentored 6 new starters and actively assisted team members to help them achieve their target KPIs · Voluntarily added responsibilities like creating IMS tickets, electronic archiving of docs while providing standard reports, independent actionable analytical-data analysis and reconciling outstanding-payment .

Sydney, Australia

· Supporting the sales-team across their endeavours, managing the front-desk and reconciling account receivables was the core tasks assigned to me.· Reduced overdue customer-outstanding by 30% in year 1 and to zero% in year 2.· Enhanced my product knowledge to support 15 salespersons and engage directly with end customer.· Special responsibility included web content-management & warehouse inventory support and complaint-resolution· Reconciled returns-register end-end and increased efficiency of the process by 40% while put together a strategic-process-plan for forecasting, budgeting, and reporting.

India

· Front-desk responsibilities, account-receivable, tradie-complaint interactions, and customer-relationship management was part of my growing responsibilities.· 90% payment collections on-time due to my persistence & relationship with customer teams.· Reduced backlog of activities by 4 weeks, by creating and streamlining the communication flow between branch and HQ. · Proactively engaged with the tradie- teams to restructure the work packages and helped avoid a major penalty (60% of the quarterly revenue)

India

Worked extensively on Visual Basic, SQL and Oracle platforms to build a Payroll software application.Responsibilities• To provide customisations and amendments as requested by the customer.• Make regular client visits to ensure smooth operation of the software.• Fix any glitches and educate the customer of updates made in the software.• Track yearly renewals of the software and build a working relationship with the clients.Also, built a career website using HTML & JavaScript.

Bachelor Of Commerce (B.Com.), Accounting

Spreadsheet Functions, Business Administration And Management, General, Statement Of Attainment

UNITS COVERED : i) PRODUCE SPREADSHEETS ii)DEVELOP KEYBOARDING SPEED AND ACCURACY iii)DEVELOP AND USE COMPLEX SPREADSHEETS

Certificate Iv In Accounting, Accounting