Jay Parker Email and Phone Number
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I am an information technology professional with 30 years of experience including 20 years in leadership roles and a broad skill set spanning networking, systems, databases, applications, development, client support, and service and project management.My low-level training and experience in computer engineering and software development support my deep expertise in enterprise systems, datacenter management, Internet communications, and Unix/Linux operating systems.I have spent the vast majority of my career in higher education environments and have extensive experience as a technician, manager, and director supporting educational ERP systems, learning management systems, and communication and collaboration tools.I pride myself on using a methodical, structured, and objective approach to tactical and strategic decision-making that is focused on understanding goals and requirements in order to develop the right solutions.I love the opportunity to use empathetic communication to clear confusion, resolve conflicts, and explain technology to non-technical audiences.I am excited by opportunities to use my unique blend of skills and experience to help people untangle and understand their business needs and discover how the right technology solutions can make their lives better and enable their success.
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Vice Chancellor, Information TechnologyUniversity Of Arkansas GranthamLittle Rock, Ar, Us
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Vice Chancellor, Information TechnologyUniversity Of Arkansas Grantham Jan 2022 - PresentLittle Rock Metropolitan AreaCIO and member of executive leadership team at a small totally-online public university -
Director Of TechnologyUniversity Of Arkansas System Eversity Jul 2015 - Jan 2022Little Rock, Arkansas AreaMember of core leadership team for newly created totally online institution in the public University of Arkansas System. The mission of the University of Arkansas System eVersity is to provide high-quality, accessible, affordable, online education relevant to the modern workplace.Hired as inaugural director of technology to advance the mission of the university by providing strategic leadership, expert guidance, risk assessment, technical solutions for academic and business needs, effective technical support, and reliable and secure service management in the area of information and communication technology.The role is both an executive leadership and and hands-on technical position, combining aspects of roles such as chief information officer, information security officer, solutions architect, project/portfolio manager, IT service manager, application administrator, and workstation/network/telecommunications support technician.
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Associate It DirectorUniversity Of Arkansas At Little Rock - It Services Sep 2011 - Jul 2015Little Rock, Arkansas AreaPromoted to associate director of Information Technology Services department and included on IT strategic leadership team. Retained supervisory responsibility for Systems team, which later restructuring expanded to 10+ members and added responsibility for datacenter backups and virtual desktop infrastructure.Led team through ITIL process/ITSM tool implementation and multiple executive leadership transitions; advocated for improved communication and user-experience awareness; provided technical leadership for numerous major service implementations and migrations. -
Systems ManagerUniversity Of Arkansas At Little Rock - It Services Feb 2008 - Aug 2011Little Rock, Arkansas AreaRecruited to be inaugural manager of eight member Systems team created during restructuring of central systems and networks staff reporting to university CTO. Supervised staff responsible for systems analysis and architecture, server hardware, operating systems, virtualization, storage arrays, identity/access management, middleware directory/database/application servers, and mission critical applications including email, web content management, online learning management, and the campus card system.Instituted team structure for staff with historically siloed responsibilities, resulting in standardized processes and increased cross-training that allowed organization to withstand significant staffing turnover and overall reduction.Led several significant and highly successful technical application upgrades and migrations for mission critical services, increasing features and reliability while minimizing transition disruption through creative use of custom development and middleware technologies.
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Enterprise Linux ConsultantRed Hat Oct 2006 - Feb 2008Greater New York City AreaEnterprise open source software and Linux consultant in Red Hat’s professional services division. Assigned as long-term Dedicated Enterprise Engineer for major Wall Street account and commuted weekly to Manhattan from Little Rock for a year. Obtained Red Hat Certified Engineer (RHCE) and prestigious Red Hat Certified Architect (RHCA) certifications on first attempts. -
System/Application AdministratorUniversity Of Arkansas At Little Rock - It Services Oct 2003 - Sep 2006Little Rock, Arkansas AreaUnix/Linux system and application administrator and developer supporting identity management, learning management, email, and Banner ERP systems. Brought organization key expertise that enabled migration of Banner off legacy hardware to modern Unix environment.
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University LecturerMississippi State University Aug 2002 - Sep 2003Starkville, Mississippi, United StatesDepartment: Electrical and Computer EngineeringTaught one section of EE 3732, Software Tools for Electrical Engineers, during fall/spring semesters concurrent with employment by IT Services. Course content included introduction to Unix using Cygwin environment for Windows, review of C programming, and introduction to Perl programming. Developed course and lab materials, delivered one hour weekly lecture, and trained and supervised graduate lab assistant. -
System/Network Administrator And Assistant ManagerMississippi State University Jul 2000 - Sep 2003Starkville, Mississippi, United StatesDepartment: Information Technology ServicesConcurrent with existing technical responsibilities, promoted to assistant manager in July 2000 during departmental restructuring, assuming supervision of six-person 24/7 datacenter operations team. Functioned as Network Services team liaison in manager's absence and assigned project supervision for several internal software development efforts.
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System/Network AdministratorMississippi State University Jun 1998 - Jun 2000Starkville, Mississippi, United StatesDepartment: Information Technology ServicesMember of Network Services group with shared responsibility for campus network configuration and monitoring and Unix systems and application support. Supported 6000+ desktops and servers on hybrid ethernet/ATM local area network consisting of 350+ network components. Maintained 40+ Solaris and Linux servers, including infrastructure underlying Banner ERP system, university website, student email system, and learning management system. Administered core network services applications including DNS, DHCP, LDAP, SMTP, NNTP, POP, and IMAP.
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Facilities And Laboratory ManagerMississippi State University Jun 1997 - Jun 1998Starkville, Mississippi, United StatesDepartment: Electrical and Computer EngineeringImmediately after graduation from Mississippi State University, recruited as member of major department's professional staff. Managed activities related to the department's infrastructure, including coordination of graduate assistants in teaching laboratories, administration of inventory and key control, coordination of building maintenance for 95,000 square foot facility, and administration of security and surveillance system. Responsible for PC student computer lab. Recommended and executed rebuild of department website. Supervised several student workers in facilities- and computing-related positions.
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System AdministratorMississippi State University 1995 - May 1997Starkville, Mississippi, United StatesDepartment: Aerospace EngineeringWhile attending school full-time, recruited as part-time system administrator for mid-sized university engineering department. Filled professional staff role with full technical access and authority for IT issues. Performed routine installation, administration, and user support tasks on a heterogeneous departmental network consisting of Unix, Novell, and Windows hosts. Responsible for critical network services including DNS, email, network file storage, and webserver administration
Jay Parker Skills
Jay Parker Education Details
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Bachelor Of Science (Bs)
Frequently Asked Questions about Jay Parker
What company does Jay Parker work for?
Jay Parker works for University Of Arkansas Grantham
What is Jay Parker's role at the current company?
Jay Parker's current role is Vice Chancellor, Information Technology.
What is Jay Parker's email address?
Jay Parker's email address is jp****@****sys.edu
What is Jay Parker's direct phone number?
Jay Parker's direct phone number is +150155*****
What schools did Jay Parker attend?
Jay Parker attended Mississippi State University.
What skills is Jay Parker known for?
Jay Parker has skills like Virtualization, Linux, Red Hat Linux, Enterprise Software, System Administration, Storage Area Networks, Unix, Operating Systems, Redhat, Vmware, System Architecture, It Operations.
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Jay Parker
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Jay Parker
Demi-Retired/ Adjunct Professor Georgetown University / Former Distinguished Professor And Major General Fox Conner Chair Of International Security Studies/ Career Educator And Public ServantSilver Spring, Md2ndu.edu, rcn.com
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