Good day, thank you for stopping by! I'm Jhon Carl "JC" and I have built a reputation as a resourceful and dedicated leader over the course of my career in reporting.My expertise:* Report Creation/Customization/Automation* Billing - Invoice* Team Management* Performance Metrics, Scorecard and Incentives* Business ReviewI am also knowledgeable with Excel VBA, Avaya CMS, Zendesk Explore, Five9 and InContact. Also, I'm interested to learn more on SQL and Microsoft Power BI.If these skills, or my professional history pique your interest in any way, then feel free to PM me, and we'll talk. I look forward to making your business acquaintance and I am open for serious offers only.Email Address: jhoncarl07@gmail.com