Jhon Carl Tungol Email & Phone Number

Importing: •Handling importing requests.•Correctly identifies and transfer data to match columns on the import templates.•Makes necessary adjustments to entries that are on fields that require certain formats (dates, recurrences, etc.)•Creates custom fields for items that are not included in the template.•Creates missing items required for the import to go through (assets, locations, asset types, etc)•Identifies and matches IDs for updates to ensure that they go… Show more Importing: •Handling importing requests.•Correctly identifies and transfer data to match columns on the import templates.•Makes necessary adjustments to entries that are on fields that require certain formats (dates, recurrences, etc.)•Creates custom fields for items that are not included in the template.•Creates missing items required for the import to go through (assets, locations, asset types, etc)•Identifies and matches IDs for updates to ensure that they go smoothly.•Creates notes of all the changes and updates made and adding to the comments for visibility.•Corrects formats of emails and phone numbers for vendor imports.•Removes and/or adjusts duplicates.•Importing troubleshooting.•Takes care of formulas and formatting for huge projects and helps in reviewing team output.Digitization:•Converts a variety of documents in different file formats (pdf, word, png, excel, etc.) into digital form. These files contain procedures and information requested through a work order. •Ensures documents are correctly typed and proper field types are used based on standard digitizing process or from information provided by the requestor.•Communicates across all departments by providing information and preparation of documents to be digitized.•Performs quality control by comparing digitized documents to the original sourceImports procedures, work orders, assets, locations etc. to the client's organization.•Ensure work orders are completed on or before due dates given by requestor•Collaborates with teammates in completing huge work orders/projects.•Does formatting and formula creation for faster and more efficient completion of work orders. Show less

Data & Team Management, KPI, Timesheet, and Process Improvements (Automation)

Data Management

Responsibilities:*Collating and analyzing data, creating custom reports and sharing findings with various company departments and campaigns and to all clients and managers by using different company tools like Avaya CMS Supervisor, etc.*Delivers ad hoc reports as requested.*Participates in cross-functional meetings to resolve recurring issues.*Making weekly and monthly Agent, Team Lead and Operation Manager's Scorecards andIncentive reports.*Quarterly Business… Show more Responsibilities:*Collating and analyzing data, creating custom reports and sharing findings with various company departments and campaigns and to all clients and managers by using different company tools like Avaya CMS Supervisor, etc.*Delivers ad hoc reports as requested.*Participates in cross-functional meetings to resolve recurring issues.*Making weekly and monthly Agent, Team Lead and Operation Manager's Scorecards andIncentive reports.*Quarterly Business Reviews.*Company Invoicing Show less