A Fortune 500 company which provides payment processing and banking solutions, software, services, and outsourcing of the technology.Software Engineer Senior – 2018 to Present• Review code to troubleshoot production issues.• Provide SQL scripts to service delivery teams to resolve data and configuration related issues.• Work with a scrum team in an Agile format to provide fixes to production defects as well as code new features.• Manage a group of project managers and… Show more A Fortune 500 company which provides payment processing and banking solutions, software, services, and outsourcing of the technology.Software Engineer Senior – 2018 to Present• Review code to troubleshoot production issues.• Provide SQL scripts to service delivery teams to resolve data and configuration related issues.• Work with a scrum team in an Agile format to provide fixes to production defects as well as code new features.• Manage a group of project managers and service delivery analysts to provide quick resolution to production issues.• Lead daily team meetings to go over current incidents and assist my team with any needs.• Lead training sessions for multiple products and features of our online banking system and tools.Programmer Analyst II – 2014 to 2018• Troubleshoot and resolve high level support issues in the online banking environment, ensuring that they are taken care of in a timely manner.• Maintain a multitude of servers to ensure that all online banking sites are stable and secure.• Perform server maintenance, apply patches and upgrades, and validate websites during late night maintenance windows.• Plan and discuss future projects and upgrades in a team environment.• Convert and de-convert banks to the online banking system.• Adhere to a high level of security policies and procedures. Show less

A small business that specializes in providing online overdraft privilege service and data processing solutions to credit unions. • Developed a new online overdraft privilege system replacing the outdated existing system used for the core business.• Set up new clients and supported current clients on the existing overdraft privilege system.• Wrote guides for credit union data processing set up and conversion.• Set up multiple self-contained demo stations running a training… Show more A small business that specializes in providing online overdraft privilege service and data processing solutions to credit unions. • Developed a new online overdraft privilege system replacing the outdated existing system used for the core business.• Set up new clients and supported current clients on the existing overdraft privilege system.• Wrote guides for credit union data processing set up and conversion.• Set up multiple self-contained demo stations running a training version of the credit union data processing system.• Set up new laptops for employee use.• Troubleshot all company personal computer related issues. Show less

A small busines specializing in providing a complete data processing system for credit unions including core system, online banking, document management, and mobile banking.• Developed a complete credit union data processing system as one of two programmers.• Responsible for interface design, database design and communication, web services, Windows services, active directory setup, hardware setup, and Windows installation.• Contacted and worked with multiple third party vendors… Show more A small busines specializing in providing a complete data processing system for credit unions including core system, online banking, document management, and mobile banking.• Developed a complete credit union data processing system as one of two programmers.• Responsible for interface design, database design and communication, web services, Windows services, active directory setup, hardware setup, and Windows installation.• Contacted and worked with multiple third party vendors to integrate new services into our system.• Participated in credit union conversions which involved data conversion, hardware service, and network setup.• Led training for credit union employees on the data processing system.• Required to work on many projects simultaneously to meet mandatory deadlines while providing full time on and off the clock credit union hardware and software support. Show less