Jayda Watson Email & Phone Number

Berkeley Heights, New Jersey, United States

•Lead and coach the Scrum team in adopting Agile methodologies and principles.•Facilitate all Scrum ceremonies, including Daily Stand-up, Sprint Planning, Sprint Review, and Sprint Retrospective.•Remove impediments and obstacles that hinder the team's progress.•Foster a collaborative and transparent environment within the team and with stakeholders.•Facilitate communication between the team and Product Owner to ensure a clear understanding of product goals and priorities.•Act as a mediator in resolving conflicts and issues within the team.•Define the scope and determine available resources

East Hanover, New Jersey, United States

•Memorized over 30 menu items and rotating specials in order to give customized recommendations to guest•Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time•Warmly greeted new and returning customers and developed relationships resulting in customer loyalty •Mastered POS systems to handle payments ranging from 30,000 to 90,000 per shift

•Memorized over 30 menu items and rotating specials in order to give customized recommendations to guest•Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time•Warmly greeted new and returning customers and developed relationships resulting in customer loyalty •Served breakfast, lunch, and dinner to 20 - 50 customers per shift•Mastered POS systems to handle payments ranging from 3,000 to 9,000 per shift

•Coordinated with kitchen and managers to ensure each guest was assigned and satisfied with their service•Maintained a clean and organized work area by constantly wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients•Served breakfast, lunch, and dinner to 60 - 100 guest per shift•Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 employee safety and customer satisfaction

•Actively stayed informed about latest sales offerings and loyalty programs•Happily guided customers through the process of successfully finding their ideal styles•Anticipate customers needs and provided them with quality service while upholding brand standards and values to ensure customer satisfaction•Maintained a clean, organized inventory and curated displays of rotating seasonal clothes and accessories

Bachelor'S Degree, Information Technology

Activities and Societies: EOF ScholarFirst Generation

4.1

Activities and Societies: Beta Club, Yearbook Club, Cheerleading, Dance Ensemble, Voices In Harmony,