Jaydeep Chatterjee Email & Phone Number

Delhi, India

Gurgaon, India

Ensure there is no business or payment impact to Platinum Clients in APAC & EMEA Region Act as a Solution Delivery Contact for Client Service Teams, Branch Operations and Business teams Lead Command & Control (C2) team which specializes in Tier 1 & 2 Applications catering Platinum clients Drive IT Strategy, operational excellence and enhanced customer.

Gurugram, Haryana, India

• Implementing ITIL standard practices for smooth functioning of day-to-day operations./Monitoring of key indicators across all service deliverables and provide meaningful analysis and reports.
• Effective liaison with various departments within the company to gain support and resolve issues./
• Coordinating with Senior Management and Vice President for managing IT budgets and allocations of assets./
• Facilitate development and implementation of critical to quality measurement indicators at various levels focused on customer requirements./
• Monitoring Bank servers, applications & networks and coordinate with overseas clients to keep the environment stable./
• To participate in process and business reviews with the management and the client on regular intervals.

Noida Area, India

• Project: Juniper IT Monitoring Support. Designation: Senior Software EngineerResponsibilities:
• Closely Monitor Juniper’s Monitoring Systems.
• Remedy Situation when possible.
• Timely and Appropriate Escalations for all outages.
• Installation and Removal of Monitoring Agents.
• Setting up the Parameters in order to analyze the data required for reporting.

Noida, Uttar Pradesh, India

Gurgaon, Haryana, India

Customer support for Amazon.com