Jay Dave Email & Phone Number

• Ensuring that training curriculum is compliant and up to date to fulfil operational requirements.
• Ensuring that appropriate Instructional design is implemented to bridge performance gaps & meet changing passenger requirements and company goals.
• Carry out scheduled training for the cabin crew while maintaining high standards and training effectiveness.
• Aid in the selection of rank trainers and the training curriculum, and Conduct audits and mentoring for rank trainers.
• Implement a mentoring and leadership development program, and, if needed, provide coaching for in-flight announcements.
• Ensure that the early batches receive the help, support, guidance, and monitoring they require.

Singapore

• Supervise & Train New/Existing Crew members to improve service & safety standards of initial training.
• Maintaining up-to-date knowledge of all applicable emergency procedures and safety equipment, operating manuals, Cabin Safety Instructions and Cabin Services Circulars
• Ensuring safety and inflight satisfaction of everyone on-board the aircraft are well taken care
• Participating and train crew in inflight service cum sales activities to increase sales targets whilst ensuing a cooperative and harmonious work environment.

-Maintain WOG oversight of overall Person under Quarantine (PUQ) movements and Government Quarantine Facility (GQF) occupancy.-Maintain WOG oversight of overall Person under Stay-Home-Notice (SHN) movements and SHN Dedicated Facility (SDF) occupancy.-Coordinate and provide support on operational issues to all subgroups, liaising with other agencies as.

317 Outram Rd, Singapore 169075

• Oversees all aspects of a banquet or event, including set-up, menu selection and food presentation, serving, and clean-up while focusing on detail and quality presentation and customer service
• Responsible for all aspects of supervision of banquet staff including hiring, training, coaching, disciplining and reviewing banquet staff
• Co-ordinate the day to day operations of the banquet floor to obtain maximum profit and maximum guest satisfaction
• Works with director in the preparation and management of the departmental annual budget
• Works with Director and Human Resource Manager to ensure the departmental performance of staff is productive through proper training
• Follow up problems which may arise from event order and room allocations and rectify as soon as possible

1212 East Coast Park, 449886

• Execute and deliver services where needed in running programs, courses and events
• Work closely with the marketing team and front desk to understand the needs of our customers and meet their expectations
• Supervise and train staff in setting up for events and clearing up after with the help of existing staff and part timers
• Source for sales of events and continuously come up with strategic sales packages along with doing up quotations and site visits
• Working closely with the F&B, Kitchen and Water sports in increasing their sales and executing the programs and events

Rex House, #03-01; 73 Bukit Timah Road; Singapore 229832

• Support the Contracting Manager in liaising with hotels on contract related matters.
• Liaise with new or existing hotels for general content required to create or update hotel information in the system.
• Ensure accurate, timely loading of hotel contracts into the system.
• Liaise with Contents Department on the activation of contracts in the system.

Bachelor Of Arts (Hons) Airline And Airport Management, First Class Honours

Diploma In Travel, Tourism & Hospitality Management