Jay Dave Email & Phone Number

• Ensuring that training curriculum is compliant and up to date to fulfil operational requirements.• Ensuring that appropriate Instructional design is implemented to bridge performance gaps & meet changing passenger requirements and company goals.• Carry out scheduled training for the cabin crew while maintaining high standards and training effectiveness.• Aid in the selection of rank trainers and the training curriculum, and Conduct audits and mentoring for rank trainers.• Implement a mentoring and leadership development program, and, if needed, provide coaching for in-flight announcements.• Ensure that the early batches receive the help, support, guidance, and monitoring they require. • Ensuring that newly appointed leaders have the assistance, encouragement, guidance, and oversight they require. Ensure that development and disciplinary measures are properly implemented, Ensure the graduated crew is properly handed off to the crew performance supervisors.• Assist with Cabin Crew recruitment, career fairs and road shows.

Singapore

• Supervise & Train New/Existing Crew members to improve service & safety standards of initial training.• Maintaining up-to-date knowledge of all applicable emergency procedures and safety equipment, operating manuals, Cabin Safety Instructions and Cabin Services Circulars• Ensuring safety and inflight satisfaction of everyone on-board the aircraft are well taken care• Participating and train crew in inflight service cum sales activities to increase sales targets whilst ensuing a cooperative and harmonious work environment.

-Maintain WOG oversight of overall Person under Quarantine (PUQ) movements and Government Quarantine Facility (GQF) occupancy.-Maintain WOG oversight of overall Person under Stay-Home-Notice (SHN) movements and SHN Dedicated Facility (SDF) occupancy.-Coordinate and provide support on operational issues to all subgroups, liaising with other agencies as necessary (e.g. MSF, MOH, SPF, ICA, STB, MOT)-Prepare situation update for timely reporting to management (daily, and as required).-Provide guidance Sub-Groups on operational enquiries-Liaising with the relevant agencies (e.g. MOH, NEA, SPF, STB, MOT) as necessary.-Disseminate relevant information/advisories to Sub-Groups in a timely manner.

317 Outram Rd, Singapore 169075

• Oversees all aspects of a banquet or event, including set-up, menu selection and food presentation, serving, and clean-up while focusing on detail and quality presentation and customer service• Responsible for all aspects of supervision of banquet staff including hiring, training, coaching, disciplining and reviewing banquet staff• Co-ordinate the day to day operations of the banquet floor to obtain maximum profit and maximum guest satisfaction• Works with director in the preparation and management of the departmental annual budget• Works with Director and Human Resource Manager to ensure the departmental performance of staff is productive through proper training• Follow up problems which may arise from event order and room allocations and rectify as soon as possible

1212 East Coast Park, 449886

• Execute and deliver services where needed in running programs, courses and events• Work closely with the marketing team and front desk to understand the needs of our customers and meet their expectations• Supervise and train staff in setting up for events and clearing up after with the help of existing staff and part timers• Source for sales of events and continuously come up with strategic sales packages along with doing up quotations and site visits• Working closely with the F&B, Kitchen and Water sports in increasing their sales and executing the programs and events

Rex House, #03-01; 73 Bukit Timah Road; Singapore 229832

• Support the Contracting Manager in liaising with hotels on contract related matters.• Liaise with new or existing hotels for general content required to create or update hotel information in the system.• Ensure accurate, timely loading of hotel contracts into the system.• Liaise with Contents Department on the activation of contracts in the system.

Bachelor Of Arts (Hons) Airline And Airport Management, First Class Honours

Diploma In Travel, Tourism & Hospitality Management