Bank of AmericaJob DescriptionResponsible for ensuring any product or service meets the established standards of quality including reliability, usability and performanceBe a Subject Matter Expert for Lending, Syndicated and Large Corporate with a thorough understanding of Loan IQ application to act as a liaison between QA Team and OperationsEnsure Audit Readiness for the business – Ensure that SOPs and other governance documents are updated timely and accurately whenever there are any technology / process changes in the businessDesign & streamline Quality Audit methodology, Rebuttal & Training/OJT processes for the business to enhance quality and better on-boarding experience for new hiresChange Management - Ensure timely communication & planning for proposed changes with appropriate documentation to ensure calibration between Project Team and OperationsTake complete accountability & ownership for Testing of controls and recommend new controls / remediation plan based on the findingsResponsibilities:Draft quality assurance policies and proceduresInterpret and implement quality assurance standardsEvaluate adequacy of quality assurance standardsDevise/advice sampling procedures and directions for recording and reporting quality dataReview the implementation and efficiency of quality and inspection systemsDocument internal audits and other quality assurance activities and followCollect and compile statistical quality dataAnalyze data to identify areas for improvement in the quality systemDevelop, recommend and monitor corrective and preventive actionsPrepare reports to communicate outcomes of quality activitiesEvaluate audit findings and implement appropriate corrective actionsMonitor risk management activitiesAssure ongoing compliance with quality and regulatory requirementsParticipate on function related LOB meetings/calls•continuous improvement in business processesBarclays:- We are dedicated to receiving advice of sanction from Relationship Directors and Stakeholders.Reviewing of credit documents prepaid by Credit Analysts Facility Letter creation and issuance to the Clients.Checking letters against the mandates.Performing limit markings/DrawdownsTo attend webEx Sessions with onshore Team and Stakeholders for new updates and Trainings on complex products (CAS/MASS, Trade Loans, Multi currency Overdrafts, Business loans etc.) Weekly Telephone/Video Conferences with Relationship Directors and Stakeholders with regards to conquest Customers cases and their status.