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Jayesh Kumar Email & Phone Number
Corporate General Manager
at
N Chef Restaurant&Hospitality
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Corporate General Manager
Location
Ernakulam, Kerala, India
Company size
Who is Jayesh Kumar? Overview
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Quick answer
Jayesh Kumar is listed as Corporate General Manager at N Chef Restaurant&Hospitality, a with 6 employees, based in Ernakulam, Kerala, India. AeroLeads shows a matched LinkedIn profile for Jayesh Kumar.
Jayesh Kumar previously worked as Head of Sales Marketing at District 7 and Head of Sales Marketing at French Toast. Jayesh Kumar holds Master'S Degree from Mahatma Gandhi University.
Company email context
Email format at N Chef Restaurant&Hospitality
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N Chef Restaurant&Hospitality
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Profile bio
About Jayesh Kumar
I'm a dedicated professional with over 16 years of experience in the service industry, specializing in sales and marketing. My career journey began with Vodafone and has since spanned multiple notable organizations, where I have honed skills in customer relationship management, team leadership, and strategic planning. I hold a Master's and Bachelor's degree in Arts from M.G University, along with a diploma in Software Engineering. Throughout my career, I have successfully managed and expanded customer bases, consistently achieving targets and driving business growth. My roles have required a logical approach to problem-solving, adaptability under pressure, and a commitment to continuous learning.Among my notable achievements, I led a team at Reliance Communications to exceed sales targets, received several accolades for compliance and service excellence at Aircel, and consistently ranked as a top performer. My dedication to maintaining high standards has been recognized through various awards, including "Pat on the Back" and "Star Awards." Overall, my career is a testament to my passion for the service industry and my ability to deliver results through teamwork, innovation, and a customer-centric approach.
Listed skills include Customer Service, Service Delivery, New Customer Acquisitions, Document Management, and 10 others.
Current workplace
Jayesh Kumar's current company
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N Chef Restaurant&Hospitality
8 roles
Jayesh Kumar work experience
A career timeline built from the work history available for this profile.
Head Of Sales Marketing
District 7
Head Of Sales Marketing
French Toast
Dec 2019 - Jul 2023
Proprietor
Sarathi Tours & Travels
Feb 2017 - May 2023
Cesa Cluster Lead
Maintaining 100% Prepaid/ Postpaid CAF Compliance& lowest CAF Barring % Responsible for Postpaid provisioning and Auditing of a Zone Doing reconciliation of CAF commission Ret/Dist Satisfaction Survey as per the guideline. CAF Retrieval for VTM CESA related SR Closure of Cluster Handling all the Prepaid related escalations received from the Field Surprise Audits at dist./ RoR point to ensure 100%Compliance (Ret/Dist/ RoR) Identify the gap in CAF compliance process and suggest improvement plans for quality enhancement TRAI: new regulation and amendment implementation. Maintaining auditable records for all actions.
Jun 2013 - Jan 2017
Assistant Manager
Postpaid Activations. Contact Point verification (For Postpaid subscribers) Postpaid CAF management (Bangalore and ROK) Responsible for Sales Segmentation and its Correction. Monitoring of subscriber demographics upload in CRM & re-uploading of fallouts. Monthly action tracking with Zones. TRAI: new regulation and amendment implementation. Maintaining auditable records for all actions. Monthly reports on overall Circle Compliance operations. Tracking of multiple & bulk connections and escalating the same to the respective team for further actioning.
Nov 2012 - Jun 2013
Sr. Executive
Aircel
CEF compliance actions (Barring / PD) - Application based. Sending SMS on Barring and Negative Verification cases. Sending Welcome SMS. Sending Welcome OBD. Tracking HLR activations with IN conversions. Audit of documentation process for all South 2 circles. CEF compliance tracking (7/15/30) from activation date and regular reporting to stake holders. Tracking of multiple &bulk connections and escalating the same to the respective circles for further actioning Monitoring of CEF status upload activity. Monitoring of subscriber demographics upload in CRM & re-uploading of fallouts. Monthly action tracking with Circles. TRAI: new regulation and amendment implementation. Maintaining auditable records for all actions. Monthly reports on overall Regional Compliance operations. Coordination with other circles teams/Region teams/central teams to ensure smooth operations. Maintaining and Flashing daily/ Weekly & Monthly reports of Call Centers. Self Care channels SPOC for Kerala circle. Customer Care Technology SPOC for Kerala circle. SPOC for Aspect Systems. Processing Call Center invoices and Claims. Coordinating with internal & OSCC IT team for the installation of Nortel ACD and systems. Keeping track of daily KRA’s and Targets Driving for First Contact Resolution Escalating all the technical issues faced at Call centers Pulling the daily reports on agents and TL’s login Designing main IVR tree of Aircel (121, 198, 299,1233 etc) Recording and updating the IVR prompt’s
Jan 2009 - Nov 2012
Executive
Monitoring daily target vs actual performance Co-ordination with all active TL’s Allocation of data buckets to the Team MIS Reports to CC Teams Auditing - Report preparation/ Daily MIS & Inflow Call Center Shift Management. Floor supervision. Maintaining the team targets.
Nov 2006 - Jan 2009
3 education records
Jayesh Kumar education
Master'S Degree
Bachelor'S Degree, History, Archaeology & Museology
Education record
FAQ
Frequently asked questions about Jayesh Kumar
Quick answers generated from the profile data available on this page.
What company does Jayesh Kumar work for?
Jayesh Kumar works for N Chef Restaurant&Hospitality.
What is Jayesh Kumar's role at N Chef Restaurant&Hospitality?
Jayesh Kumar is listed as Corporate General Manager at N Chef Restaurant&Hospitality.
Where is Jayesh Kumar based?
Jayesh Kumar is based in Ernakulam, Kerala, India while working with N Chef Restaurant&Hospitality.
What companies has Jayesh Kumar worked for?
Jayesh Kumar has worked for N Chef Restaurant&Hospitality, District 7, French Toast, Sarathi Tours & Travels, and Reliance Communications.
How can I contact Jayesh Kumar?
You can use AeroLeads to view verified contact signals for Jayesh Kumar at N Chef Restaurant&Hospitality, including work email, phone, and LinkedIn data when available.
What schools did Jayesh Kumar attend?
Jayesh Kumar holds Master'S Degree from Mahatma Gandhi University.
What skills is Jayesh Kumar known for?
Jayesh Kumar is listed with skills including Customer Service, Service Delivery, New Customer Acquisitions, Document Management, Customer Experience, Customer Support, Customer Engagement, and Customer Service Management.
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