Jayesh Joshi Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru Area, India

Growth Path:Jan 17 – May 2020 Business Unit (BU) HeadJan 14 – Dec 16 Head – KPOMy role involved end-to-end responsibilities for the newly carved BU (KPO + BPO businesses), formed with the objective of influencing cross-pollination between the KPO and the BPO LOBs and streamlining of the entire delivery process and model.My role previous to this, I was instrumental in setting up and establishing the KPO LOB right from defining the entire business model which included… Show more Growth Path:Jan 17 – May 2020 Business Unit (BU) HeadJan 14 – Dec 16 Head – KPOMy role involved end-to-end responsibilities for the newly carved BU (KPO + BPO businesses), formed with the objective of influencing cross-pollination between the KPO and the BPO LOBs and streamlining of the entire delivery process and model.My role previous to this, I was instrumental in setting up and establishing the KPO LOB right from defining the entire business model which included sales, solution designing, delivery, after-delivery support and account management amongst others. Successfully delivered on top and bottom line targets, grew the team size substantially and ramped up the client portfolio as committed. Achieved success by focusing on providing cost savings to clients through enhanced productivity and efficiencies, by professionalizing and formalizing the sales function’s processes and policies and by ensuring consistent adherence with the service delivery KPIs for multiple clients across multiple locations.Another key contribution was conceptualization, development and implementation of initiatives like - flagship L&D program – NICE (Nexval Institute of Continuous Education) , BEST (Business Excellence Solution Tool) for documentation and standardization of business/project learning’s and program VIP (Value Idea Program) which rewarded ideation and thought leadership on part of employees. Show less

Bengaluru Area, India

I was in-charge of end-to-end sales strategies for the US Mortgage business which included sales and business development right from market research, competitive analysis to client acquisition.I was heading the Mortgage CoE (Center of Excellence) which was responsible for thought leadership, white papers, and best industry practices across clients and engagements.

Bengaluru Area, India

My profile comprised of heading the delivery operations of the SBU in the US Mortgage space with deliverables of increasing the team size, client portfolio, SBU revenues, P&L compliance and attrition management. Successfully delivered on above mentioned targets while operating in a niche function (Investor Reporting and Reconciliation).

Bengaluru Area, India

I was the Delivery Head for the Global Analytics Delivery Group with accountability for ensuring 100% compliance with delivery SLAs on a continuous basis. Also, served as Change Program Manager across groups and geographies, reduced delivery TAT and improved quality, inculcated a culture of self-paced learning and training and supported organizational drive on process improvement and standardization.

Hartford, Connecticut Area

Managed a team of Analysts across 3 locations in Shelton, CT, Denver, CO and Costa Mesa, CA and served globally reputed clients in the Mortgage Underwriting space.

Greater New York City Area

This was an analytics role where I was involved in analysing characteristics of Residential Loan portfolios to assess the credit & collateral risks and interpretation of data tapes for Mortgage Backed Securities Sub-Prime & HELOC transactions.Designed and developed customized data mapping programs to produce automated reports, picked loan samples based on pre-determined criteria and scanned data for unacceptable loans, converted MBS Data tapes into rating agency format & ran LCR… Show more This was an analytics role where I was involved in analysing characteristics of Residential Loan portfolios to assess the credit & collateral risks and interpretation of data tapes for Mortgage Backed Securities Sub-Prime & HELOC transactions.Designed and developed customized data mapping programs to produce automated reports, picked loan samples based on pre-determined criteria and scanned data for unacceptable loans, converted MBS Data tapes into rating agency format & ran LCR calculations, pioneered & created new LCRA & HELOC Model (FGIC’s proprietary MBS deal analysis model) in Ms Access for the MBS team as part of Digitization process and devised training manual for the new LCRA & HELOC Models. Show less

Mumbai Area, India

As a Resource Manager, some of my key contributions/achievements are –Captured financial investment in company through corporations, banks, and financial institutions, built an agent network to procure individual investments in the company, developed new marketing plans and time/price sensitive commission plans, designed mechanized branch tracking systems, built a reconciliation module and provided leadership trainings.

Mumbai Area, India

This was the start of my career and I was involved in syndicating funds for sales/leasing purchase contracts for large corporate accounts, stock market operations/trading for corporate and HNI retail clients, equity research, IPO evaluations and overall supervision of books of accounts.