Jamie Everson Email & Phone Number

London, GB

Responsible for the daily Private Shopping Front of House operations spanning across four different locations, delivering seamless client experiences through excellent leadership of Client Experience Assistants & floor supervisors.Spearheaded the first client profiling initiative through excellent team leadership, with an objective to create truly bespoke.

Provided excellent leadership skills to maintain exceptional Front of House operations within Private Shopping's most exclusive & private areas.Maintained and grew excellent client relationships, ensuring client experiences were seamless end to end.Spearheaded the first Elite gifting campaign strategy and calendar, to ensure Harrods top tier of clients are.

Spearheaded the first Private Shopping internship project from curation to execution - collaborating with a private university to onboard 3 students from UHNW backgrounds, to gain fresh insight into the minds of younger UHNWI originating from specific regions.Created the first Private Shopping secondment programme, sourcing talent throughout the wider.

Working with key stakeholders within the Food buying and Food halls teams, to create a complimentary exclusive food menu for Private Shopping clients to enjoy.Supervising and mentoring a team of 16 Front of House Coordinators, devising motivating and engaging personal development plans, in order to further their skill set.Greeting UHNWI, royal, celebrity &.

London, United Kingdom

Greeting UHNWI, Royal, Celebrity & Loyal clients into the department, arranging the finer details within, and beyond their appointment.Co-ordinating a large team of By Appointment Personal Shoppers, Stylists and support staff. Arranging appointments by aligning clients with relevant experts. All Appointments & diary management arranged in MS Outlook.Taking.