Jason Randall Email & Phone Number

Springfield, Massachusetts, United States

Springfield, Massachusetts Area

Springfield, Massachusetts

Fitchburg, Massachusetts

Springfield, Massachusetts Area

• Direct human resource function and customer service functions for $90M company
• Influence improvement of company culture and employee morale through strategic communication, motivation and empowerment
• Supervise the Marketing Manager, Customer Care Manager, Payroll Manager, Benefits Manager and HR Administrator
• Approve all company charitable donations, ensuring programs supported align with goals of the organization and ownership
• Develop and manage departmental budgets to maximize functions while reducing costs
• Provide advice and feedback to management regarding employees, policy interpretation and customers

• CountryClubCritics.com is a personal company I developed with a business partner. We provide no holds barred golf course assessments in an arena that lacks honest opinions.Highlights of our venture include:
• Development of business plan
• Website design and launch
• Creation of an original rating guide
• Recipients of the Harold Grinspoon Foundation Grant for Entrepreneurship Initiative
• Showcased on the Western Mass Golf Radio Show

• Strategic position, managing people, processes, and influencing strategy and the forward direction of the company
• Oversaw customer service, inside sales, and product production departments, 70+ employees
• Administered all human resource functions, including benefit administration, recruitment and hiring, policy development and interpretation, employee relations, and employee development
• Directed and coordinated the activities of staff toward the achievement of organizational objectives
• Utilized Six Sigma concepts to track and improve turnaround times and service levels
• Developed budget, including forecasting, expenses, payroll and allocations

The Executive Team is responsible for preserving the long term goals and objectives of the company. We look to identify and qualify potential new locations and/or acquisitions for company growth. Our analysis models require us to review the full financial benefits and/or ramifications of potential expansion opportunities and reviewing the cost/benefit of.

• Worked closely with client organizations to develop policies, resolve employee issues, and respond to all client needs and inquiries
• Developed supportive relationships with client contacts and insurance brokers to ensure quality of service
• Administered benefits programs for over 1,200 client employees and identified a range of areas for process improvement
• Administered new employee insurance enrollment, COBRA, and assisted client employees regarding insurance billing issues.
• Researched and resolved client issues regarding eligibility and coverage
• Consulted new clients on developing benefit packages to meet their business needs

Same as Gevity HR (company purchased during my employment)

• As Human Resources Training & Development Supervisor;
• Implemented new HR procedures to increase office efficiency and meet the demands of various departments
• Developed Six Flags New England University training programs
• Conducted new and rehire orientation programs
• Compiled full time team member evaluations and recommended training programs to suit their development needs
• Scheduled and implemented retention programs and events

Bachelors, Management

Activities and Societies: Student Chapter of the Society for Human Resource Management (SHRM)

Masters, Business

Green Belt certified in Six Sigma

Associate, Business Transfer

Activities and Societies: Basketball Team

Education record