Jay Goodwin Email & Phone Number

United States

Cary, Nc

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Customer contact, detailed knowledge of products, design documentation, and system build are key areas in this role. Though Exchange is the dominant focus, a broad range of knowledge in Microsoft technologies is necessary. Examples are AD and ISA as primary and VMware and networking as secondary supporting knowledge. Exchange design documents for clients included Exchange 2003-2010.

Ran my own IT Contracting and Consulting Company for 5 years. Company focused on AD and Exchange support contracts, project work, and contracting/consulting.

Interviewing and hiring the first my first team-member changed the job dramatically. Started focusing more on services and proactive solutions and less on fire-fighting. One of the first projects was to implemented MS Exchange server. Another major project during this time was to organise the move of all of the network equipment from one building to another during a complete office move. This move included; getting the network/telecom structured cabling installed, Air-Conditioning for new server room, updating DNS internally and for internet domain names, and organising and configuring new phone system,

Managed new NT Domain project and other system implementation projects including Hardware and Software recommendation. Created a new domain and migrated users and services. Install Terminal Server with Citrix MetaFrame, SQL server, and 1st Software's software on client servers and support them. Designed and Implemented a company Tape Backup System. Moved company from public Internet IP addresses to a private range with an installation of an Internet Proxy/Firewall and a new IP addressing scheme. Setup services for e-mail, WWW, FTP, and News. Management of 2000, NT 4.0, WINS, DNS, DHCP and Enterprise Administration. Supported company helpdesk and 700+ client companies on various technical issues.

Worked for fast paced and quickly growing Mortgage Company. Polished an in-depth knowledge of NT 4.0, Win95/98/2000, and MS Office products and a good understanding of Ethernet standards, and TCP/IP and other protocols. Configured and troubleshot front-end applications, network connectivity, and backend servers. Installed SQL Servers and created database, other system implementation projects included NetCensus, Citrix, Remedy, and Standardized NT 4 Desktop. Installed and supported Financial reporting systems including Bloomberg, and Bridge/Telerate. Interfaced Technical Support Team with Network and Server Administration teams filtered problems and provided guidance. Performed complex technical analysis of software, hardware, and various systems and coordinated implementation of new hardware and software components in the office as well as branch offices. Trained new technicians as well as new users.

Responsible for greeting and directing members and visitors of the church. Observed property and people for security and safety. Reported directly to the police and the supervisor any important occurrence while keeping the situation under control.

Leading and training of squad. Involved directly in supplying over 1,500 soldiers daily with food, water, fuel, and ammunition. Was assigned US$200,000 worth of equipment and was responsible for updating computer records of equipment usage.