Regional Sales Director
Greater New York City Area
$12 billion dollar global supplier of office products and services, with emphasis on Business to Business contract sales.Led the Successful Turnaround from 3 years of declining sales to become the Nations Highest Sales Growth and Operating Profit. Won the Nations "Turnaround Award" for Highest Sales Growth and Operating ProfitFull P&L responsibility for the region, and supervised sales group of 5 District Sales Managers, 1 Furniture Sales Manager, 4 Administrators, 41 Sales Associates, and 14 Customer Service Representatives, with geographic responsibility for New York State and Northern New Jersey markets. Major accounts included the United Nations, Novartis, Morgan Stanley/Dean Witter, Deloitte and Touche, Barns and Nobel, Panasonic, and Fuji.• 120% to Plan by increasing region’s sales revenue from $24M to $64M in less than 2 years. • Personally Honored with the National “Turnaround Award ” for best top line growth and operating profit • Designed and implemented a CRM program that was later implemented nationally. The program increased prospecting activity and sales results by over 15%. • Re-staffed and re-aligned territories, training and managing the direct sales organization, marketing, strategic planning, client development, logistics, distribution, credit and related functions.• Implemented the Tri-State Furniture Division and developed the “Furniture University” training program. • Implemented local sales and management training programs, resulting in 10% increase in closing ratios and 15% increase in sales of high margin products. • Exceeded revenue goal by 120%, Gross Profit goal by 100%, and E-Commerce goal by 117%.• Created the “NY Quality Council”, resulting in improved communications between sales, operations and customer service departments. Increased morale and reduced turnover by 85%.