A versatile, growth-focused, and strategic business development leader, offering 15+ years’ experience with world-renowned financial & strategic companies. Proven excellence at promoting topline growth by revolutionizing business processes, propelling sales, and building long-term, productive relationships. Successful track record of overseeing decisions with current contracts for clients including Goldman Sachs, Moët-Hennessy, & Porsche.

Responsible for executing and coordinating all branded consumer event activities in marketRecruit, train, manage and evaluate sampling agents and staffReport payroll in a timely and accurate manner Schedule all market promotions and eventsManage/host full staff training sessions, including training materials as needed for each programMaintain detailed program plan for the territoryManage and operate POS warehousing, inventory and transportProvide monthly reports and monthly budget reconciliations to Regional ManagerProduce results by managing resources, maintaining tough expense control, managing merchandise effectively and setting clear expectationsFull data entry and recap management on the company intranet PortalIdentify local event opportunities for the client’s portfolio

Management and implementation of the SMART project.Responsible for day-to-day communications with internal and external clients and end users of the SMART system.Manage the demands and expectations of each individual within the member firms, providing them with a day-to-day contact at the LME who understands all aspects of the operations environment. My duties in this role include everything from development of customer relations to implementation of customer specific system requirements.Responsible for handling queries re: FIX messages/communications.Liaising with Market Operations, dealing with previous days settlements and Closing and uploading Settlement and Closing Prices.Manage the reconciliation of unmatched and rejected trades, keeping in contact with all members to make sure all trades are settled at close of business.Demonstrate dedication to the team working long hours and under pressure when required.Ensure systems start-up without any problems and that previous day trades would cycle round without fault. Communication with our members to make sure all TOM trades were accurate, mapping options were correct and trade types were not misused.Lead player in product development meetings, demonstrating leadership skills and the ability to build relationships internally.Implemented and provided oversight in helping all members migrate over to the live system, helping them understand how to use LME Smart and providing high service levels to ensure a smooth transition.

Full monitoring and responsibility for given markets.Full point of contact for market traders, brokers, third parties and end user queries – quick and confidentially dealings with trades from start to finish.Timely settlement of transactions & recognise potential trade failures.Record funding cost should failure occur.Monitoring trades through to final settlement.Assist in transaction processing.Assist with new market set up.Help reduce costs.

Trade Registration.Main point of contact for trade registration of LME portfolio tradesDealing with Matching and clearing on a day-to-day basis. Position Monitoring. Management Reporting. Dealing with all deliveries and warrants and clearing all trades, making sure warrants were picked up by the counterparty. Monitoring Members' positions, particularly when approaching delivery or expiry periods and following formal escalation procedures in the event that agreed parameters are exceeded.Carrying out delivery and option exercise procedures ensuring deadlines are met at all times, reporting any problems encountered to management.Assisting Clearing Members and LCHC Service Desk with queries arising from matching, clearing, delivery and other internal and external systems.To be able to carry out the functions identified on the daily, monthly and quarterly checklists.To be able to carry out the functions identified on the TRS / CPS checklist.Ensure Incidents are raised/closed in a timely mannerTo be fully conversant with and be able to operate internal and external systems demonstrating good knowledge of the systems and reports generatedContributing to and maintaining internal and external proceduresAssisting with system testing to help ensure that projects are launched as per the relevant project plan and timescales.

Managed Gas and Power portfolios; 1000+ deals a week on Gas, 500+ deals on PowerFX Deals and Precious metals (small percentage) 50+ Daily broker checks on dates, prices, currencies, and cross-referencing with a number of in house systems. Liaising with traders regarding deals terms and conditions Ensuring trades have been agreed and confirmed by all parties.Dealing with both buy and sell sides of Gas trading by authorising and stamping trades prior to sending them off and issuing confirmations out to counterparties by system or manually.Analysing trade confirmations.  Checking new agreements for clause's or amendments if so, cross-referencing with Legal to make sure everything is correct.  Studying In house new system CLAWS to correspond with the daily amount of trades. Detailed understanding of the different EFET Master Agreements and delivery locations (TTF, Zeebrugge). Making sure all confirms have correct policies before signing and sending back trade confirmations. Daily maintenance of the audit sheets, systems and daily trades.Maintaining the company’s inbox assisting with single or company urgent user end queries

Involved in the implementation of NYK’s new Global Core Business system. Verifying the data accuracy to be transformed to the new Global System through cross-referencing with the companies or researching. Using various in-house systems and involved in accurately updating all information into the new system. Assisted with ‘Help Desk’ queries during peak times, talking to customers and clients with a view to solving end user queries.Created new customer code requests, ensuring each new entry was correct. Acted as NYK’s only ‘territorial verifier’.Using Lotus Notes. Was responsible for disseminating information received to appropriate parties within the ‘Help Desk’ team.

Systematically created and amended legal records on the database within the company Intranet site.Maintaining and updating department's expenses using Excel spreadsheetsResponded effectively to enquiries from clients Worldwide.Confidentially maintained lawyers, Private Bankers & Compliance documentation.Trained and supervised new recruits to the teamMaintained the department's filing and electronic archiving systemScanned, checked, authorised and up loaded legal documents onto the company Intranet site. Provided general office duties using a wide range of office equipment.