Jay Patel Email & Phone Number

Canada

Toronto, Ontario, Canada

• Automating manual processes using cloud technologies and leveraging Azure PowerShell to reduce repetitive tasks and eliminate misconfiguration done by manual tasks.
• Deploy and maintain Infrastructure as a service cloud services such as Virtual Machine, Virtual Network, SQL Virtual machines, Azure Storage
• Remediate and maintain security standards of cloud environment with the use of Azure Defender for Cloud.
• Optimize and govern customers’ cloud services cost by providing and… Show more
• Optimize and govern customers’ cloud services cost by providing and executing the recommended best practices such as use of Azure Reserve compute capacity.
• Analyze and troubleshoot complex technical support incidents and problems for clients, pick up on gaps in existing or incoming services, processes, or methods, and self-start towards solutions.

Toronto, Ontario, Canada

• Responsible for investigating the root cause of endpoint issues related to Windows 10
• Assisting Level 3 engineers on escalated issues that are related to In-Place Update, Operating System Deployment, and Hardware Integration.
• Performing preventive maintenance and enhancement activities, such as testing and deployment of operating systems and application releases on more than 40 different hardware models to improve stability
• Working alongside level 3 engineers to develop and… Show more
• Working alongside level 3 engineers to develop and enhancing operating systems deployments processes such as development and integration, automated build process, and testing across multiple platforms to improve the.
• Providing relative information to senior management to make decisions on deployment readiness, security agents, and service delivery enhancements for Windows 10

Toronto, Canada Area

Toronto, Canada Area

Markham

• Assist all Corporate users with problems relating to peripheral devices (printers, monitors, PC’s, etc.) and software applications (Microsoft Office), Operating Systems (Microsoft Windows 7 / 8 / 10), and Microsoft.
• Maintained Windows Active Directory & Microsoft Exchange Serve (User’s account, distribution group, security groups, shared folders, Email accounts, shared mailbox and power shell scripting)
• Administrated Microsoft Office 365… Show more
• Administrated Microsoft Office 365 (Exchange, one-drive, Skype for business and Security & Compliance)
• Provided technical support to corporate users reported on JIRA for resolution including, equipment functionality, configuration and repair
• Managed Dell Sonic-wall email security: Email Auditing, Junk Box management, Reports, monitoring, Policy & Compliance

Ontario, Canada

• Maintained Daily Routing and Procedure for Windows 10 deployment project
• Configured USMT( User State Migration Tool) to migrate user's profile to new computer.
• Automated manual tasks with SCCM (System Center Configuration Manager) by creating packages, applications and task sequences.
• Created silent scripts to deploy software to all corporate computers with SCCM to speed up Deployment Project.
• Responsible for scheduling and prioritize deployment work… Show more
• Responsible for scheduling and prioritize deployment work process.