Julia Hanley Email & Phone Number
Who is Julia Hanley? Overview
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Julia Hanley is listed as Customer Success Manager at Softchoice, a with 2740 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Julia Hanley.
Julia Hanley previously worked as Customer Success Associate at Softchoice and Founder at Breadart Toronto. Julia Hanley holds Honours Bachelor’S Degree, Adult Development And Aging from University Of Guelph.
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About Julia Hanley
Julia Hanley is a Customer Success Manager at Softchoice.
Julia Hanley's current company
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Julia Hanley work experience
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Customer Success Associate
CurrentFounder
CurrentIn May 2020, I founded my successful micro-bakery, breadART Toronto, which serves the residents of Toronto and the GTA. BreadART has been highly reviewed by over 500+ customers around the GTA, BlogTO, Taste Toronto, and is featured at the Leslieville Farmers' Market. In my experience solely operating breadART, I have become an expert at creating and increasing company revenue through the implementation of up-selling, cross-selling, and creative customer recognition/retention programs. It is a company priority to connect with customers to build and strengthen relationships, relay product information, gather feedback about the customer experience, and retain business for repeat sales. As a result, I'm proud to say breadART has a 90% repeat customer rate. Through my experience operating the company, I have also vastly developed my digital marketing techniques by designing and delivering creative marketing tools in order to drive business success. Lastly, from my experience operating the company I have advanced my planning and organizational skills by managing multiple customer accounts, and problem-solving abilities by navigating unique experiences that occur in the sales/production/delivery process.
Founder
CurrentI am very excited to announce the launch of my new retail company; Good Jeans Toronto, where denim meets design. Launch party occurring this September 2024!
Enterprise Business Development Representative
Actor
I have worked as a freelance Actor in Toronto and the GTA part-time for 5+ years and full-time since May 2020. In this role, I have gained ample on-set experience working as a background performer, photo double, stand-in, and model. I have advanced my acting skills with professional on-camera training at Armstrong Acting Studios. This role requires a high degree of flexibility, adaptability, and keen organization, due to the irregularity of hours and unique conditions each day on set. Further, I have developed keen communication skills, interpersonal skills, and professionalism working with cast and crew members, and for multiple production companies such as Disney, Warner Brothers, Netflix, Prime, and Sony. Lastly, I have been able to showcase my ability to virtually audition, memorize slides, communicate confidently, efficiently problem solve, and effectively adapt myself for different roles.
Educational Tour Consultant (Account Manager)
In my role as a Tour Consultant at EF - Go Ahead Tours Canada I:-Managed and grew a national revenue pipeline of existing and prospective customers-Fostered and strengthened long-lasting and authentic relationships with customers-Expertly communicated product information to identify the product that best met customer's needs-Retained and grew existing key accounts while developing new business to meet and exceed sales quotas and KPI's-Forecasted and tracked key account metrics (monthly and quarterly sales results and forecasts)-Developed and executed opportunities and partnerships to increase revenue within the territory-Helped customers through email, phone, virtual presentations, and in-person meetings-Collaborated with internal operations teams to ensure the successful planning and delivery of travel experiences for clients-Designed and implemented training for employees to increase engagement, communicate sales best practices, product updates, and drive business success
Educational Assistant
I worked as an Educational Assistant working with individuals with exceptionalities at an elementary school within the Dufferin-Peel Catholic District School Board. The role was focused on designing and implementing educational programs to meet the unique needs of each individual. I developed notable skills adapting and implementing existing programs, designing and facilitating new programs, and tracking individual's progress through unique grading and reporting systems.
Store Manager
In my managerial position, I ensured the store was providing a high degree of value to customers by creating genuine customer connections, effectively solving customer issues, and engaging the team of Sales Associates. I ensured daily and hourly sales goals are not only effectively met, but exceeded. In order to motivate staff and increase employee engagement, I independently designed creative sales workshops and training that effectively drove business success and revenue. I also designed and facilitated creative daily team meetings to communicate product information/updates, our sales goals and company KPIs, up-selling/cross-selling techniques, and how our store was trending in comparison to other locations and competitors. Additionally, I facilitated training for new-hire's and current employees focused on best practices, creative sales techniques, and providing value to each customer. Lastly, I independantly managed all cash register duties, and executed all opening and/or closing activities.
Recreation Assistant- Practicum Term
During my fourth year practicum I was placed at the local seniors retirement community, Revera’s Stone Lodge Retirement Community, working under the Director of Recreation. In my role I independently designed, planned, facilitated, and evaluated recreational, therapeutic, social and fun activities and events for a diverse population of older adults with varying abilities and impairments. I also organized, planned and facilitated my own creative Multicultural event for the activity calendar, which received extremely positive feedback from residents as to the level of effort and creativity put into the event. Secondly, I created marketing materials for recreational programs that successfully increased attendance of some new and old events on the activity calendar. Lastly, I made strong connections with the group of older adults. I truly loved my time at Revera Inc. assisting the Director of Recreation and I hope to do similar work in the future one day as it was so enjoyable and rewarding.
Special Education Teaching Assistant- Practicum Term
I was placed in the Special Education Department of a local high school, Centennial Colligate and Vocational Institute (CCVI) assisting with daily activity planning, facilitation and group supervision for a class of students with various special needs, aged thirteen to twenty-two years old.In my position, I worked with the students offering assistance comprehensively understanding and completing schoolwork. Secondly, I individually planned biweekly math classes, and was able to evaluate the student’s progress during my lessons.
Customer Capabilities Student
In my position, I was responsible for the administrative and clerical work of the department. I also assisted in the organization of all logistics for annual sales meetings, handled liaison with the translation and printing department for large scale meeting materials, organizing the department's expenses for budgeting purposes, assisted in referencing and certifying training materials, and was instrumental in helping to plan, brainstorm and problem solve during team meetings. I was responsible for assisting in the planning, coordination, facilitation, and evaluation of multiple large-scale events (100-300 attendees). Lastly, I spearheaded the planning and facilitation of employee engagement workshops and team-building activities.
Colleagues at Softchoice
Other employees you can reach at softchoice.com. View company contacts for 2740 employees →
Joan Okoro
Colleague at SoftchoiceBarrie, Ontario, Canada
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Jackie Johnson
Colleague at SoftchoiceGreater Philadelphia, United States
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AM
Amine Maazaoui
Colleague at SoftchoiceDieppe, New Brunswick, Canada
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Nigel Jackson
Colleague at SoftchoiceGreater Chicago Area, United States
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Kan Choi
Colleague at SoftchoiceEtobicoke, Ontario, Canada
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OC
Onyinye Christiana Chiezie
Colleague at SoftchoiceGreater Vancouver Metropolitan Area, Canada
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Geerthan Ranjhan
Colleague at SoftchoiceToronto, Ontario, Canada
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Sisay Tegegne
Colleague at SoftchoiceToronto, Ontario, Canada
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Valentin Dorofeichuk
Colleague at SoftchoiceBurlington, Ontario, Canada
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Neil Ruzich
Colleague at SoftchoiceGreater Chicago Area, United States
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Julia Hanley education
Honours Bachelor’S Degree, Adult Development And Aging
Introduction To On Camera Performance, Acting
Ontario College Diploma, Educational Support - Intensive
High School Diploma
Frequently asked questions about Julia Hanley
Quick answers generated from the profile data available on this page.
What company does Julia Hanley work for?
Julia Hanley works for Softchoice.
What is Julia Hanley's role at Softchoice?
Julia Hanley is listed as Customer Success Manager at Softchoice.
Where is Julia Hanley based?
Julia Hanley is based in Toronto, Ontario, Canada while working with Softchoice.
What companies has Julia Hanley worked for?
Julia Hanley has worked for Softchoice, Breadart Toronto, Good Jeans Toronto, Ada, and Freelance.
Who are Julia Hanley's colleagues at Softchoice?
Julia Hanley's colleagues at Softchoice include Joan Okoro, Jackie Johnson, Amine Maazaoui, Nigel Jackson, and Kan Choi.
How can I contact Julia Hanley?
You can use AeroLeads to view verified contact signals for Julia Hanley at Softchoice, including work email, phone, and LinkedIn data when available.
What schools did Julia Hanley attend?
Julia Hanley holds Honours Bachelor’S Degree, Adult Development And Aging from University Of Guelph.
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