Explains, translates, and promotes NIDDK-related research and reaches out to broad and targeted audiences with health awareness and prevention messages. Conveys and contributes to NIDDK OCPL's communications strategy. Responds to queries from the public and the media. Coordinates the day-to-day activities of Healthy Moments Radio Broadcast production and message dissemination. Coordinates the day-to-day activities and message dissemination for NIDDK's social media channels. Assists in the… Show more Explains, translates, and promotes NIDDK-related research and reaches out to broad and targeted audiences with health awareness and prevention messages. Conveys and contributes to NIDDK OCPL's communications strategy. Responds to queries from the public and the media. Coordinates the day-to-day activities of Healthy Moments Radio Broadcast production and message dissemination. Coordinates the day-to-day activities and message dissemination for NIDDK's social media channels. Assists in the development of multimedia products that support the OCPL health information communications. Supports the digital team lead in developing an outreach and promotion plan for syndicated content. Show less

Assessed and measured customer communications with 40% higher rate of inquiry to customer conversion rate and 20% increased efficiency for Admissions Team. Developed and managed the budget for the marketing department and organizational communications needs in alignment with the strategic plan. Implemented innovative admissions systems, including organization-wide policies and procedures, for improved customer experience, referrals, and service provider… Show more Assessed and measured customer communications with 40% higher rate of inquiry to customer conversion rate and 20% increased efficiency for Admissions Team. Developed and managed the budget for the marketing department and organizational communications needs in alignment with the strategic plan. Implemented innovative admissions systems, including organization-wide policies and procedures, for improved customer experience, referrals, and service provider networking.Oversaw development and implementation of a new Salesforce database to track inquiries, referrals, donor information, and feedback loops with consistent monitoring and evaluation and 32% higher conversion rate. Collaborated with the executive team on the 2015 strategic plan and developed the departmental strategic plan, goals, and metrics for the marketing department. Designed a customer-focused website in collaboration with a web designer, photographer, and graphic designer to be launched in the summer of 2015, and rebranding campaign to be launched in spring 2016. Created monthly e-newsletter, and monthly podcast to be published in spring 2015; brochure book to be published in fall 2015 for projected increased digital engagement rate of 20%. Show less

Established marketing strategies across 11 study-abroad programs and 7 intentional communities in South America, Asia, Europe, and new site in East Africa. Networked with alumni for post-program campus outreach and mentorship program, and assisted in alumni on-campus sustainability projects. Achieved a 40% increase in alumni engagement. Led project coordination including redesign of health and safety protocols, creation of a webinar series for all 11 programs and 24 individual… Show more Established marketing strategies across 11 study-abroad programs and 7 intentional communities in South America, Asia, Europe, and new site in East Africa. Networked with alumni for post-program campus outreach and mentorship program, and assisted in alumni on-campus sustainability projects. Achieved a 40% increase in alumni engagement. Led project coordination including redesign of health and safety protocols, creation of a webinar series for all 11 programs and 24 individual program list serves. Developed strategic engagement campaign with increased involvement from 60% of community leaders, 30% of student groups, and 20% of university staff across 78 participating campuses. Designed and produced marketing materials including: brochure books, Wordpress website, monthly e-newsletter, monthly marketing and tutorial videos, annual appeal letter.Managed all social media, web, and print ad campaigns with a 70% increase in inquiries.Served as a member of the Living Routes Management Team for two years to identify key areas of resource underutilization, set organizational goals, and collaborate on organizational strategic plan.Coordinated new travel plans for 23 students during the severe storms in December 2010 Show less

Conducted monthly information sessions, orientations, and classroom integration for new clients with the highest rates of client attendance and participation recorded in the program’s history.Organized for guest speakers, including city and state officials; organized workshops and seminars in partnership with the Worcester City Council.Facilitated individual client assessments and monthly evaluations with Pre-Post testing completion of 87%, learning gain over 58% and English as… Show more Conducted monthly information sessions, orientations, and classroom integration for new clients with the highest rates of client attendance and participation recorded in the program’s history.Organized for guest speakers, including city and state officials; organized workshops and seminars in partnership with the Worcester City Council.Facilitated individual client assessments and monthly evaluations with Pre-Post testing completion of 87%, learning gain over 58% and English as a Foreign Language (EFL) test completion of 41%.Case management for over 70 clients, resulting in the highest number of Department of Elementary and Secondary Education (DESE) Performance Points awarded to the Worcester branch since 2006 with an increase from 56% in 2006 to 92% in 2010. Show less

Successfully evacuated 38 Peace Corps Volunteers from the most dangerous region of Kenya during 2008 election violence. Acted as liaison in countrywide organizational meetings between Peace Corps Kenya staff and over 150 volunteers countrywide, 38 region specific volunteers, across five programs.Provided support for staff and 38 regional volunteers; including technical, fundraising, administrative and social/emotional counseling support. Managed three office staff… Show more Successfully evacuated 38 Peace Corps Volunteers from the most dangerous region of Kenya during 2008 election violence. Acted as liaison in countrywide organizational meetings between Peace Corps Kenya staff and over 150 volunteers countrywide, 38 region specific volunteers, across five programs.Provided support for staff and 38 regional volunteers; including technical, fundraising, administrative and social/emotional counseling support. Managed three office staff members, conducted initial site assessment visits, and coordinated associate director’s visits to the region for volunteer prep meetings and regular volunteer check-ins. Managed finances for the regional office including annual budgeting. Assisted in project selection, evaluation and preparation for over 50 volunteer sites including recommending potential host country organizations. Show less

Collaborated with 2 local hospitals, Ministry of Health, tribal leaders, and community members on HIV/AIDS testing outreach program resulting in 80% rate of testing across 10 local villages. Managed an international donor fundraising campaign to complete of the Siguli Orphans Center building to house the school and education center. Facilitated coordination between the Lion’s Club of Kisumu and the Sabatia Hospital eye specialists, resulting in treatment of over 650… Show more Collaborated with 2 local hospitals, Ministry of Health, tribal leaders, and community members on HIV/AIDS testing outreach program resulting in 80% rate of testing across 10 local villages. Managed an international donor fundraising campaign to complete of the Siguli Orphans Center building to house the school and education center. Facilitated coordination between the Lion’s Club of Kisumu and the Sabatia Hospital eye specialists, resulting in treatment of over 650 recipients.Hosted the regional Peace Corps Cross-Sectoral Meeting and developed curriculum for the Field Day.Elected as president of the Kenya Volunteer Advisory Council (VAC) and a member of Gender and Development Committee (GAD) by fellow Peace Corps volunteers.Taught public health to five groups of orphans’ guardians, consisting of 80 members in 10 local villages. Topics included: HIV/AIDS awareness, contraception, home-based care, PHAST, water sanitation, poverty eradication, nutrition and children’s rights. Worked with graduate students at Emory University to bring The Mural Project to Kenya, a project that educates rural communities about HIV/AIDS through murals of high-risk situations. Show less