Jamar Johnson Email & Phone Number

Lithia Springs, Ga, Us

- Ensure optimal operation of business systems and manage incident resolution, escalation, and technical support within health & safety guidelines, serving as a key point of contact for client and engineering teams.- Proactively identify, raise, and manage system faults and technical issues, ensuring fast and effective communication for timely resolution, while closely collaborating with engineering and technology teams for comprehensive support.- Analyze performance, manage ticketing progress, prioritize critical recoveries, and investigate failures, acting as the technical liaison for onsite and offsite teams, enhancing operational efficiency and service quality.

Dunwoody, Georgia, United States

-Evaluating and analyzing risk factors associated with insurance applications.-Conducting thorough assessments of applicants' driving history, creditworthiness, and risk profiles.-Applying industry-specific compliance regulations and guidelines to ensure adherence to legal requirements.-Identifying potential risks and proposing appropriate risk management strategies to minimize exposure.-Collaborating with various underwriting teams, to gather information and make informed decisions.-Documenting risk assessments, policy decisions, and communication with clients in detailed reports.-Making critical decisions based on a combination of data analysis, research, and compliance considerations.

Georgia, United States

-Managing and maintaining scheduling systems to ensure efficient and compliant appointment booking processes.-Verifying patient information and ensuring data accuracy while adhering to privacy and security protocols.-Conducting risk assessments related to patient data confidentiality and implementing appropriate safeguards.-Coordinating with healthcare providers to optimize resource allocation and ensure regulatory compliance.-Monitoring and evaluating scheduling practices to identify potential risks and recommend process improvements.

Virginia, United States

-Assisting customers with technical support inquiries and troubleshooting, while ensuring data privacy and compliance with security protocols.-Identifying potential security risks and vulnerabilities in customer devices and providing guidance on how to address them effectively.-Conducting risk assessments of customer accounts to verify authenticity and protect against fraudulent activities.-Educating customers on data protection best practices and the importance of maintaining strong security measures.-Collaborating with internal teams to report and escalate security incidents, ensuring timely and appropriate responses.-Providing recommendations for improving security and compliance processes to enhance customer data protection.-Staying up-to-date with industry trends and evolving security threats to proactively address potential risks.