Jaylah Mick Smith Email & Phone Number

Madison, Wisconsin, United States

• Support and comply with the company’s Quality Management System policies and procedures
• Maintain documentation of problems and problem resolutions following Good Documentation Practices (GDP)
• Handle and dispose of all specimens following standard precautions and applicable safety policies
• Understand and comply with all lab and safety regulations.

• Interface with customers to gather information required for complaint initiation/investigations.
• Comply with Food and Drug Administration (FDA) regulations and other international regulatory requirements, company policies, operating procedures, processes, and task assignments
• Review and assess product complaints for adequate information to determine if event meets Regulatory reporting requirements
• Review and document medical device product complaints into the TrackWise database for trending and analysis, and ensured the complaint process was completed in accordance with local/corporate procedures
• Analyze complaint trend data and report to stakeholders monthly and quarterly
• Coordinate, track and trend product complaints and investigation processes

Remote

• Design and implement office policies by establishing standards and procedures,measure results and make necessary adjustments
• Responsible for planning, implementation and evaluation of marketing efforts
• Develop strategic plan to gain awareness within transportation industry
• Provide feedback and collaborate with company owner to ensure efforts properlyrepresent company mission

Jacksonville, Florida Area

• Responsible for customer acquisitions and account management including thepreparation of contracts, proposals, and billing statements
• Serve as liaison between third-party service providers and departments to resolveservice problems
• Research outstanding billing discrepancies and inform supervisor
• Gather information from multiple sources to complete incident reports
• Prepare sales reports for weekly revenue calls to review market trends
• Handle department service complaints and report to department supervisor

Jacksonville, Florida Area

• Handle confidential patient information according to HIPAA Compliance Regulations
• Determine patient eligibility
• Responsible for maintaining accurate data, trending and monitoring keyperformance metrics used to measure the effectiveness of marketing strategies
• Serve as a liaison to community partners to ensure resource awareness
• Develop promotional materials in accordance with organizational sales plans
• Coordinate company trade-shows and networking events

Jacksonville, Florida Area

• Supervise nightly staff, Manager on duty
• Review Accounts Receivable to identify uncollectible accounts
• Perform nightly audit, analyze data, verify accuracy of data entered into multiple systems and reconcile record discrepancies
• Calculate daily deposits and disbursements to reflect the hotels financial performance
• Balance revenue and settlement accounts, maintain files and reset system for next day operations
• Prepare daily revenue report data by auditing Point of Sale journals and summarizing results of operations for management

Jacksonville, Florida Area

• Handle time sensitive confidential case information
• Provide summarized intake evaluation documents for attorney
• Schedule consultations and provide case information to client
• Maintain litigation calendar, organize and distribute mail, direct faxes to intendedattorney, provide customer service and perform other duties as assigned