Jaylah Mick Smith Email & Phone Number

Madison, Wi, Us

Madison, Wisconsin, United States

•Support and comply with the company’s Quality Management System policies and procedures•Maintain documentation of problems and problem resolutions following Good Documentation Practices (GDP)•Handle and dispose of all specimens following standard precautions and applicable safety policies•Understand and comply with all lab and safety regulations.

• Interface with customers to gather information required for complaint initiation/investigations.• Comply with Food and Drug Administration (FDA) regulations and other international regulatory requirements, company policies, operating procedures, processes, and task assignments• Review and assess product complaints for adequate information to determine if event meets Regulatory reporting requirements• Review and document medical device product complaints into the TrackWise database for trending and analysis, and ensured the complaint process was completed in accordance with local/corporate procedures• Analyze complaint trend data and report to stakeholders monthly and quarterly• Coordinate, track and trend product complaints and investigation processes• Knowledge of Medical Device Quality Systems (21 CFR 820, ISO 13483)

Remote

• Design and implement office policies by establishing standards and procedures,measure results and make necessary adjustments• Responsible for planning, implementation and evaluation of marketing efforts• Develop strategic plan to gain awareness within transportation industry• Provide feedback and collaborate with company owner to ensure efforts properlyrepresent company mission

Jacksonville, Florida Area

• Responsible for customer acquisitions and account management including thepreparation of contracts, proposals, and billing statements• Serve as liaison between third-party service providers and departments to resolveservice problems• Research outstanding billing discrepancies and inform supervisor• Gather information from multiple sources to complete incident reports• Prepare sales reports for weekly revenue calls to review market trends• Handle department service complaints and report to department supervisor

Jacksonville, Florida Area

• Handle confidential patient information according to HIPAA Compliance Regulations• Determine patient eligibility• Responsible for maintaining accurate data, trending and monitoring keyperformance metrics used to measure the effectiveness of marketing strategies• Serve as a liaison to community partners to ensure resource awareness• Develop promotional materials in accordance with organizational sales plans• Coordinate company trade-shows and networking events

Jacksonville, Florida Area

• Supervise nightly staff, Manager on duty• Review Accounts Receivable to identify uncollectible accounts• Perform nightly audit, analyze data, verify accuracy of data entered into multiple systems and reconcile record discrepancies• Calculate daily deposits and disbursements to reflect the hotels financial performance• Balance revenue and settlement accounts, maintain files and reset system for next day operations• Prepare daily revenue report data by auditing Point of Sale journals and summarizing results of operations for management• Evaluate guest issues and take appropriate action to resolve problems

Jacksonville, Florida Area

• Handle time sensitive confidential case information• Provide summarized intake evaluation documents for attorney• Schedule consultations and provide case information to client• Maintain litigation calendar, organize and distribute mail, direct faxes to intendedattorney, provide customer service and perform other duties as assigned