George Lapitan Email & Phone Number

Landstuhl, Rp, De

Falls Church, Virginia, United States

Landstuhl, Rhineland-Palatinate, Germany

1. Customer Service Excellence:Demonstrated ability to provide accurate and timely customer service to a large group of Soldiers, Department of Defense Civilians, and Local Nationals, managing inquiries and support for personnel assigned to Landstuhl Regional Medical Center (LRMC) and associated units.2. Integrated Personnel and Pay System (IPPS-A): Expertise as the Training Resource Administrator (TRA) for IPPS-A, playing a critical role in provisioning persons of interest, validating higher access requests, enrolling personnel in online training certifications, and supporting the transition to a Talent Management system.3. Program Management: Proven leadership in managing the Promotions and Flags Program, serving as the Board Recorder for Troop Command Sergeant Major for Enlisted Promotion Boards, including responsibilities such as recording scores and processing post-board actions.4. Suspension of Favorable Personnel Action (FLAG) Management: Sole manager for the FLAG program, providing direct support to the Legal Office, Company Commanders, and First Sergeants, handling FLAG entries in IPPS-A, creating personnel action requests, and facilitating the review and approval process.5. In/Out Processing Expertise:Responsible for the efficient in and out processing of all Soldiers assigned to LRMC, including providing in-processing documents, ration cards, Soldier duty memorandums and electronic file management in IPPS-A.6. Record Keeping and Training Coordination: Primary point of contact for updating Soldier Record Briefs (SRBs), tracking and updating mandatory training courses for MILHR personnel using IPPS-A and proficiency in the Integrated Personnel Records Management System (IPERMS).

Kelley Barracks, Stuttgart-Mohringen Germany

1. Executive Support: Proven ability in providing high-level administrative support to senior executives, including two-star General/Flag Officer and Ambassador-level leadership.2. Calendar Management: Expertise in managing and maintaining complex schedules through the use of calendar management databases for senior executive leaders.3. Travel Coordination:Demonstrated proficiency in coordinating extensive travel arrangements, including flights, local transportation, and accommodations, while ensuring compliance with federal regulations and adherence to the Foreign Clearance Guide.4. Expense Management:Strong background as an Agency Program Coordinator (APC), overseeing the Defense Travel System (DTS) and Government Travel Charge Card (GTCC) program, ensuring accurate payments and adherence to federal regulations.5. Customer Service:Outstanding customer service skills, responding efficiently to General Officer inquiries with discretion, tact, professionalism, and diplomacy.6. Document Management:Thoroughly maintained all documents related to travel arrangements, including authorizations, itineraries, invoices, and receipts, in compliance with federal regulations.7. Task Management Expertise:Adept in utilizing the Task Management Tool System (TMTS) to optimize operations, improve efficiency, and facilitate the seamless allocation of intricate projects to the appropriate teams and agencies, mitigating any delays in mission execution.

Stuttgart, Baden-Württemberg, Germany

1. Leadership and Team Management:Successfully led and provided guidance to a diverse team of 4 Military and 3 Civilians, ensuring effective support for military personnel within Defense Information Systems Agency – Europe (DISA-EUR).2. Military Human Resource Management:Proficient in a wide range of duties, including staffing, requisition, reserve personnel man-days, promotion/testing, professional military education, retirement/separation, retention, classification, formal training/retraining, reenlistment, and in- and out-processing using Electronic Military Personnel Office (eMILPO).3. Program Management:Managed a variety of programs such as Management Level Review (MLR) advisory services, Officer Vulnerable Move List, Enlisted Quarterly Assignments Listing (EQUAL), EQUAL-Plus assignment, CONUS Must Move Program, and Sponsorship Program, demonstrating proficiency in strategic planning and execution.4. Communication and Liaison:Maintained effective liaison with Military Services, coordinating communications, and staying informed of policy and regulation changes to ensure compliance.5. Promotion Board Expertise:Facilitated and processed complex promotion boards for Major through Colonel, including the management of Promotion Recommendation Forms, Senior Rater Identification Codes, and officer selection boards.6. Documentation and Record Keeping:Maintained accurate records for military personnel actions, suspense systems, letters of reprimand, unfavorable information files, retirement/separation applications, and sponsorship-related documents.7. Orientation and Workshop Coordination:Conducted briefings, orientations, and Garrison workshops for new arrivals, ensuring a smooth transition and cultural adaptation for employees and their families.

Det 1, 786 Force Support Sq, Patch Barracks, Stuttgart-Vaihingen Germany

1. Leadership and Supervision:Successfully supervised and managed a team of 21 employees, overseeing personnel support for 1400 members assigned to 180 joint and international units, including HQs EUCOM, AFRICOM, and NATO.2. International Operations:Extensive experience in servicing and advising management across 16 levels and 48 senior raters in 30 countries, with a focus on planning and coordinating personnel programs across 23 geographically separated units (GSUs).3. Customer Service Excellence:Oversaw the busiest customer service office, producing over 4500 Common Access Cards (CACs) and IDs in a single year. Ensured efficient and effective service delivery.4. Logistics and Relocation Management:Managed the relocation element, processing 600 Permanent Change of Station (PCS) orders, 415 Date Estimated Return from Overseas (DEROS) extensions/curtailments, and executing $1.2 million to meet mission requirements.5. Knowledge and Information Management:Directed Knowledge/Information Management operations, Financial Management, and base Education and Training mission. Developed and coordinated policies and plans for personnel support for Contingency Operations and Casualty Assistance programs.6. Government Purchase Card (GPC) Management:Served as the GPC Approving Official, showcasing financial management expertise and responsibility for approving purchases.7. Problem Solving and Process Improvement:Successfully resolved high-visibility separation/retirement pay glitches, deployed and led the largest Air Expeditionary Squadron A1 in Afghanistan, and co-led the closure plan for Detachment 2 Naples, streamlining 317 personnel actions with no mission degradation.

Det 1, 786 Force Support Sq, Patch Barracks, Stuttgart-Vaihingen Germany

1. Supervised a team of 5 supporting 1400 members across 180 joint and international units, including HQs Europe and Africa Commands and NATO.2. Managed key operations, including relocations, employments, retirements/separations, and daily training operations.3. Ensured accuracy in the Personnel Data System via transaction register, maintaining database integrity.4. Directed 300 PCS orders, 125 amendments, 30 Command Sponsorships, 25 Early Returns, and 6 Dependents Remaining on Station programs.5. Served as Unit Deployment Manager, ensuring readiness for assigned personnel.6. Successfully fixed DEROS program, implemented AFSC conversion procedures, and contributed to squadron earning the USAFE 2009 Curtis E. Lemay Award.7. Enforced standards, processed PRP certifications error-free, and led MPF self-inspection process with 100% detachment compliance.

Det 1, 786 Force Support Sq, Patch Barracks, Stuttgart-Vaihingen Germany

1. Supervised a team of 2, providing personnel support for 1400+ members assigned to HQ EUCOM, AFRICOM, NATO, and USAFE.2. Managed programs, including CSB, Initial Enlistment Bonus, UIF, Central Roster, Officer, and Enlisted promotions for 64 senior raters.3. Transformed a poorly managed readiness program into a first-rate one by obtaining training requirements and establishing mobility folders.4. Expertly created and managed officer promotion board schedules, showcasing process improvement skills.5. Ensured compliance through training for Detachments in Italy and Belgium, with SAVs making programs UCI compliant.6. Served as Unit Deployment Manager, Casualty Assistance Support Team member, and Personnel Support for Contingency Operations representative.7. Recognized as a valuable asset, played a key role in achieving an "Excellent" rating during the 2009 UCI.

355 Equipment Maintenance Sq, Davis Monthan Afb, Tucson Arizona

1. Supervised a team of 2, managing CSS personnel programs for 703 personnel in the 355th Fighter Wing's largest squadron.2. Tracked and updated MilPDS data for squadron personnel, handling PCS, assignments, TDY, retirements, and separations.3. Demonstrated administrative proficiency through memorandums for first sergeant, section commander, and squadron commander.4. Managed unit programs, including GTC, Newcomer Treatment, Subsistence, Virtual Military Personnel Flight, and Leave Web.5. Streamlined squadron processes, coordinated CSS transition to FSS, and managed over 700 PIFs during the transition.6. Provided force accountability for 2000+ personnel, processed disciplinary actions, and managed UIFs with peerless accuracy.7. Monitored quarter notifications, medical profiles, and ensured 100% accountability during a 2007 ORI, resulting in an "Excellent" rating.

355 Civil Engineering Sq, Davis Monthan Afb, Tucson Arizona

1. Led a team of 2, providing customer service for 400+ squadron personnel, 2 embassies, and 12 forward operating bases.2. Trained and led 2 military personnel, showcasing mentorship and leadership skills.3. Controlled and verified all personnel management products, overseeing unfavorable information files and unit control rosters.4. Verified paperwork, processed reports, and managed decorations and retirement/separation actions.5. Monitored unit leave and Weighted Airman Promotion System programs for compliance.6. Served as a PERSCO member, supporting personnel during contingency operations.7. Created a database for tracking and quality control, improved medical readiness updates, and simplified squadron updates.8. Managed UCC force accountability during three OREs, achieving a transition from "Unsatisfactory" to "Excellent" with full personnel accountability.