Jaylen Evans, Mph Email & Phone Number

Charlotte, North Carolina, United States

Estate Servicing Operations:- Championed associate productivity assessment of work stream efficiency among estate servicing and case manager professionals to develop enrichment materials improving consistency and accuracy of execution strategies in servicing estates of deceased clients.- Amended 103 manual Estate Servicing letter templates (IRA, Safe Deposit Box, Business Accounts, Credit Cards, etc.) and aligned them to 300+ Solution Center procedures in preparation of application pilot and archival of legacy application.- Designed Estate Servicing Operations Technology Triage dashboard identifying eligible associate requests to be included in new application pilot agile workflow.- Recognition: Bronze Award: Leadership of 250+ Enterprise Model Risk Management (MRM) Inventory Complexity Assessments in SSFOTreasury Change Management Specialist:- Supported development and facilitation of GTMO Intake SharePoint containing all people, process, and technology change requests with supporting information according to Global Change Enterprise Policy ensuring readiness for PPRT or non-material workflow.User Testing and Coordination Lead:- Lead user testing in SIT, UAT, and business production validation environments assessing expected functionality of OnBoard Assist enhancements for all testing cycles and ARC releases.- Utilized JIRA and QTest to report defects in collaboration with technology product owner supporting agile framework remediation.

Charlotte, North Carolina, United States

- Developed and implemented sustainable solutions for complex challenges pertaining to P&L generation/attribution, trade capture, new and amended trades analysis, pricing, position exceptions, and general ledger reconciliation with support from collaborating cross-functional groups such as product support, DTC Settlements, technology, fail control, compliance, Sales, and trading.- Reconciliated trading desk P&L ensuring alignment with finance P&L through analysis of T+1 figures daily.- Utilized data driven storytelling to minimize risk by compiling and investigating trades reporting late to MSRB.- Incorporated strategic improvements into NAPA system for VRDBs and meet the changing needs of direct purchase products.- Supported Municipal Underwriting through a variety of daily functions.

Charlotte, North Carolina, United States

- Managed fails for clientele across DTC, FED, and Euroclear markets inclusive of post settlement date reconciliation, regulatory buy-ins, and regulatory reporting of settlement activity in compliance with FINRAA operating guidelines.- Supported sales and trading desks liaising with business supervision and compliance to improve P&L metrics and drive operational excellence for institutional investors- Constructed comprehensive documentation and presentations to exhibit high-level reporting from detailed metrics of fixed income for all NY FI CS - S, NY FI CS - X, NY FI CS - Y, and NY FI CS - Z clients- Participated in professional development training to polish skills in effective communication, relationship building, and key industry technologies

Charlotte, North Carolina, United States

- Improved physical therapy referral authorization process efficiency by 39% through independent procedure reform of Occusource Outcome Assurance application enhancing interface tactics with Allscripts Practice Management.- Composed training materials and organized practical workshops to implement reformed referral procedure to North Carolina and South Carolina markets internally and payors and other stakeholders externally successfully ameliorating a consistently demanding environment.

Raleigh-Durham, North Carolina Area

- Charted data thoroughly through EPIC systems during patient encounters regarding history of present illness, physical examinations, procedures, results, laboratories, and progress notes in compliance with HIPPA and EHR policies at UNC Health Main Campus and UNC Health Hillsborough Campus Emergency Departments.

Chapel Hill, North Carolina, United States

- Utilized key performance indicators (KPI) to reform rounding expectations from providers which demonstrated higher proficiency in Communication and Patient Planning (CAPP) and Estimated Date of Discharge (EDD) on Pediatric Oncology and Neurosurgery units.

Chapel Hill, North Carolina

- Revised, implemented, and assessed outreach and enrollment initiatives for North Carolina’s Medicaid expansion efforts and National Institute of Health (NIH) funded, All of Us Research project.

Chapel Hill, North Carolina, United States

- Designed, and implemented a student employee competency-based training and performance evaluations as well as culturally inclusive programming around an array of topics, including, but not limited to, programming for international, transfer, and first-generation students as well as prepared Union assessment reports at the end of each academic year.- Directed professional development sessions for staff to help cultivate a collaborative, team-oriented work atmosphere.

Master Of Public Health - Mph, Population Health Analytics, 3.7

Bachelor Of Science In Public Health, Health Policy And Management

High School