Jaylen Simpson Email & Phone Number

Chattanooga, Tn, Us

San Francisco, Ca, Us

Since May of 2019 I have been working as a personal shopper for Instacart. In this role I have been able to cultivate customer-company relationships by exceeding expectations and thoroughly communicating order needs and updates. I additionally utilize digital applications to carry out product fulfillment and interact with my customers. Having now completed 300+ orders and maintained a 5-star customer rating, I have aided the company in maximizing revenue and heightening customer convenience in the food industry. I appreciate how this job allows me to generate income while simultaneously helping my community.

Overseeing marketing and customer service for a small business enabled me to apply generalized marketing strategy while simultaneously connecting with customers on a personal level. Utilizing email campaigns, promotional strategy and market segmentation I drew in new clientele while establishing and maintaining relationships with pre existing customers. I collaborated with and sold our merchandise to 100+ organizations including schools, sports teams and local businesses, offering specialized pitches to grow their programs. My role also included building fundraising webstores to facilitate product ordering, conducting all customer communications, setting up appointments to discuss client goals, and creating social media graphics to advertise their storefronts. My use of social media granted the company a consistent voice, amplified overall brand awareness, and built relationships with other businesses in the area.

Tampa, Fl, Us

In my role at Outback Steakhouse, I utilized product knowledge to provide extraordinary service and enhance guest experiences. I served as the bridge connecting the company to customers in a meaningful way through the fostering of long-term, mutually beneficial relationships. My time with Outback Steakhouse also shaped and strengthened my communication and teamwork skills. I received 20+ Google Reviews showcasing my detailed service and bright personality. I contributed greatly to the company's sales and perception.

In 2021 I worked as a server and bartender for Las Margaritas, a family-owned Mexican restaurant in Cleveland, TN while attaining my Bachelor's degree. In these roles I retained knowledge of a full, complex and bilingual menu, created an elevated and tailored experience for guests, resolved conflict and met disappointment with satisfactory alternatives, as well as crafted and served alcoholic beverages.

Pittsburgh, Pa, Us

While working for American Eagle, I consistently engaged in personal selling as to meet daily sales quotas, excelled in brand credit card sign-ups while simultaneously targeting guests' needs, and communicated thoroughly to meet guests where they were at. While this opportunity strengthened my skills in sales, I additionally enjoyed being able to provide a unique and personalized experience for each customer that chose to shop with us.

San Francisco, Ca, Us

The highlight of my time with Old Navy is being granted the opportunity of becoming the designated trainer for new employees. Being the top credit card seller for three consecutive years, my training was centered around sales coaching while also teaching new hires the fundamentals of customer service and cashiering. I was multi-trained in 5+ areas which strengthened my adaptability and taught me the importance of flexibility within an organization. I carried out a number of tasks, including but not limited to: serving customers at the cash register, marketing, running the fitting room, translating shipment into product placement, training new employees in register skills, and markdowns. I was granted the ability to use manager overrides while on register, and in June of 2018 received Employee of the Month!

In November of 2019 I accepted a Student Worker position at Lee University's Center for Calling & Career. I assisted my directors in guiding students through changes in their majors as well as administering strength tests such as Clifton Strengths. I am proud to have had the opportunity of working in an inspiring, driven environment that is passionate about leading college students toward success. I was able to learn first-hand how to utilize assets in career settings.

Louisville, Ky, Us

I spent the summer of 2019 working as a hostess for Texas Roadhouse. This experience was exceptionally eye-opening, as I entered a realm far different than my retail roots. In a matter of three months I was able to gain a heap of knowledge pertaining to my strengths and weaknesses in the work place while learning the foundations of the food service industry.

Lenexa, Kansas, Us

During my latter years of high school, I spent my Sundays volunteering as a church teacher for elementary students. This experience gave me hands-on experience in child care and teaching, as I ran my own class. I created lesson plans, drew up student activities and recorded prayer requests for the children.

Schroon Lake, Ny, Us

I spent the summer of 2016 immersed in a volunteer program under Word of Life Island, a Christian summer camp for high schoolers located on Schroon Lake, New York. Within my office position, I handled camper's financial accounts, conducted activity sign ups, carried out phone work and greeted a plethora of visitors and campers, all while being mentored by Word of Life Bible Institute students.

Bachelor Of Science - B.S., Marketing

Education record

Education record