Jaylin Williams Email & Phone Number

Lawrenceville, Ga, Us

United States

Reviewed and verified customer documents to ensure accuracy and compliance with company standards, maintaining a 98% accuracy rate.Processed and validated over 200 transactions daily to ensure smooth operations and adherence to industry regulations.Collaborated with cross-functional teams to resolve discrepancies and improve the verification process, reducing processing time by 15%.Maintained detailed records of verification activities, ensuring that all customer information was securely stored and easily accessible for audit purposes.Provided exceptional customer service by assisting clients with document submissions and resolving any issues promptly, leading to a 20% increase in customer satisfaction.Utilized data entry software and verification tools to streamline the verification process, resulting in a 10% increase in overall efficiency.Trained and mentored new team members on verification procedures, contributing to a 25% improvement in team productivity.Analyzed verification data trends to identify potential fraud risks, leading to the development of enhanced security protocols that decreased verification errors by 25%.

Manage after-hours accounts for high-profile clients including Sterling Global Aviation Logistics, MNX, and UPS.Managed appointments, created loads and traced shipments for quality assurance and timely deliveryEnsure load compliance with federal, state and local regulationsCommunicate with Team Leads, Sales personnel and clients to facilitate customer support effortsBook new orders with carriers, ensuring correct numbers before confirming orders to streamline efficiencySent communications to carriers and negotiated company rates.Track loads throughout the US from start to finish, providing regular location updates every two hours.Utilize Macropoint to accurately track carrier locations and provide real-time updates.Communicate with clients, carriers, and dispatchers via phone and email to ensure smooth operations.Collaborate with team members to gather relevant information and promptly relay it to clients.Resolve issues and develop effective strategies in collaboration with one of NTG's largest brokers.Handle quoting, winning, and booking after-hours requests from clients in a timely manner.

Atlanta, Georgia, United States

Maintained accurate registration and scheduling using Global Patient Registration (GPR) and IDX Scheduling systems.- Demonstrated extensive knowledge of the Revenue Cycle and ensured proper pre-certification and managed care referrals for inpatient and outpatient encounters.- Efficiently managed inbound and outbound calls on a multi-line phone system.- Delegated work within the pod to optimize efficiency for both internal and external stakeholders.- Maintained up-to-date knowledge of Medicare and Medicaid reimbursement guidelines.- Ran estimates and collected payments on patient accounts with scheduled tests and procedures.- Conducted training sessions for new staff members in the Radiology Department.- Proficient in ICD-9 & ICD-10 medical terminology.- Adjudicated Medicare claims and proactively resolved discrepancies.- Ensured compliance with EMTALA regulations.- Verified insurance information and updated patient demographics as needed.- Conducted outpatient CPT coding for radiology services.

Duluth, Georgia, United States

Submitted prior authorizations for equipment approval.Scheduled patient appointments based on insurance approval of DME.Shipped DME supplies to current patients utilizing FEDEX, USPS, UPSWorked closely with Respiratory Therapist With patient orders and appointments.Established connections with patients and healthcare providers to deliver outcome-based solutions.Submitted new orders and monitored their completion, collaborating closely with clinical, sales, and service departments.Prepared and analyzed billing and setup paperwork for patient services.Troubleshooted issues and provided recommendations for potential products or services based on customer needs.Actively participated in training new customer service and sales personnel.Scheduled and confirmed patient appointments for diagnostic, and consultation services.

Associates Of Nursing, Registered Nursing/Registered Nurse

Bachelor’S Cloud Computing And Soultions, Computer Engineering

Associate'S Degree, Multi-/Interdisciplinary Studies, General