Jay Matusin Email & Phone Number

Milwaukee, Wisconsin, United States

San Francisco Bay Area

Provide Software Product Management leadership and expertise to Enterprise, SMB and Start Ups across various industries and products.-Lead product strategy and customer journey planning/ideation-Leverage design thinking methods to develop personas, value stream mapping, jobs to be done, problems to solve, customer/client interviews, workshops-Develop product OKR and KPI metrics, build reporting dashboards for continued evaluation-Responsible for product roadmap and feature… Show more Provide Software Product Management leadership and expertise to Enterprise, SMB and Start Ups across various industries and products.-Lead product strategy and customer journey planning/ideation-Leverage design thinking methods to develop personas, value stream mapping, jobs to be done, problems to solve, customer/client interviews, workshops-Develop product OKR and KPI metrics, build reporting dashboards for continued evaluation-Responsible for product roadmap and feature planning, delivery, launch and ongoing optimization-Backlog ownership and management - Initiatives, Epics, Features, User Stories, Tasks-Partner with UX, Research, Design and Engineering teams to deliver iterative release cycles-Coordinate with Marketing teams on GTM release and messaging-Special Projects/R&D lead for AI and business systems software evaluation-Developed AI agency/client training materials - “AI Ethics” Show less

Milwaukee, Wisconsin, United States

Responsible for improving online training and learning experience for a global customer base of 43,000+ instructors and 1.5M+ learners.-Manage global digital product, product owners and delivery team creating proprietary training, e-Learning (LMS), ecommerce and professional development platform-Oversee successful evaluation, implementation and delivery of Ping IAM platform to 1.5M global users-Delivered complete platform redesign in 3 months, resulting in +75 NPS score increase and… Show more Responsible for improving online training and learning experience for a global customer base of 43,000+ instructors and 1.5M+ learners.-Manage global digital product, product owners and delivery team creating proprietary training, e-Learning (LMS), ecommerce and professional development platform-Oversee successful evaluation, implementation and delivery of Ping IAM platform to 1.5M global users-Delivered complete platform redesign in 3 months, resulting in +75 NPS score increase and 50% reduction in customer support calls-Established first-ever integrated conference registration ecommerce experience, resulting in highest conference attendance in company history, and saving over 1000+ hours of manual data entry and reporting-Improved ecommerce purchase flow experience and search, resulting in +45% increase in web transactions with +10% increase in transaction amount-Develop Objectives and Key Results to inform product/feature prioritization and success metrics in alignment with corporate vision and priority-Develop delivery plans with cross-functional teams including technology, product, marketing, operations, sales, E-learning developers, customer support-Establish strategic relationships with Executives and Business Leads to identify “the problem space” across the complete product lifecycle-Partner and integrate across technology teams and business systems including Microsoft Dynamics CE/FO, Data Insights (snowflake, powerbi, fivetran, sql), Research, Marketing-Collaborate closely with UX team leveraging usability studies, research, and data analytics to inform product improvements and opportunities-Partner with product marketing teams on customer communication strategy/messaging and GTM product and feature release-Facilitate scrum ceremonies and leverage agile mindset focused on continuous improvement-Manage Partner Implementation and Integration-Successful completion of 280 Group Product Training Show less

Milwaukee, Wisconsin, United States

Milwaukee, Wisconsin, United States

New Berlin, Wisconsin, United States

Product Leadership:Microsoft Pulse - SaaSLead Product owner working in a cross-functional team to build and deliver Microsoft's first real-time sentiment collection platform. Built specifically for high availability/scalability, marquee event support includes Presidential State of the Union Address, Republican National Convention, Democratic National Convention and US Presidential Debates, International sporting events -Manage sprint/development backlog including writing epics… Show more Product Leadership:Microsoft Pulse - SaaSLead Product owner working in a cross-functional team to build and deliver Microsoft's first real-time sentiment collection platform. Built specifically for high availability/scalability, marquee event support includes Presidential State of the Union Address, Republican National Convention, Democratic National Convention and US Presidential Debates, International sporting events -Manage sprint/development backlog including writing epics, features, stories-Collaborate with MS Product Manager to prioritize/plan key feature MVP and release schedule-Interface with Azure Customer Advisory Team (CAT) to assist with telemetry, reporting and site stability best practices -Collaborate and plan national broadcast API/data integrations with CNN, MSNBC, Telemundo and Sky News (UK) -Interface and collaborate with Sr. Microsoft stakeholders in cross-functional roles - technology,business strategySpire - Proprietary Applicant Tracking SystemAutomate job/candidate matching, onboarding, shifts/schedules and timesheet tracking for over 750,000+ labor hours annually.-Lead cross-functional, matrixed stakeholders to evaluate feature prioritization and functionality-Define, refine, and drive the product roadmap and backlog including MVP release planning-Interface and manage integrations with internal support teams; IT, HR, Finance, Legal, Payroll NowPikProprietary mobile data capture and event amplification/analytics platform enabling consumers to capture real-time analytics, create shareable photos, video and other personal digital content. -Completed competitive analysis to defined go to market strategy and roadmap-Delivered functional, production-ready MVP in 8 weeks-Real-time data analyitcs and integration support-Manage hardware supply chain with customers and vendors-Platform generated >1M in revenue Show less

New Berlin, Wi

Manage and deliver custom, digital and interactive solutions from strategy/planning through release. Projects include enterprise platform development, web, mobile, VR/AR, and event technology for Microsoft, NFL, Nissan USA, MLB, ESPN, The Olympics, World Cup, U.S. Bank, Chobani, Harley-Davidson, Mini-Cooper, Comcast. -Collaborate with key stakeholders to define and execute program objectives -Estimate and forecast resource needs to match business objectives/timelines -Develop… Show more Manage and deliver custom, digital and interactive solutions from strategy/planning through release. Projects include enterprise platform development, web, mobile, VR/AR, and event technology for Microsoft, NFL, Nissan USA, MLB, ESPN, The Olympics, World Cup, U.S. Bank, Chobani, Harley-Davidson, Mini-Cooper, Comcast. -Collaborate with key stakeholders to define and execute program objectives -Estimate and forecast resource needs to match business objectives/timelines -Develop project scope estimates/budget/sow for multi-million dollar programs -Team leader responsible for managing cross-functional teams in the areas of process improvement, conflict resolution, project delivery -SME in delivering agile/scrum process including devops -Requirements gathering, data vendor management for business-critical event management and lead generation reporting systems for Nissan USA, Nissan Canada, Chobani and Victory Motorcycles. Software components include customer data collection, program data visualization and workflow management. -Over 200+ SMS, websites, Interactive kiosks, interactive games (3D, 2D, Mobile, Mobile App) -Developed and launched the GMR Hackathon Series - a yearly, all company, multi-team event with focus on driving client and internal innovation. Results have been applied to, and delivered in real-world client programs. Show less

Milwaukee, Wisconsin, United States

Manage and deliver custom digital solutions across web, mobile apps, and custom technology integrations. -Lead project maanger for MillerCoors National Experiential Program - customer experience and analytics-Lead cross-functional team to deliver custom 3D game development (Unity), mobile & desktop game development, web and mobile applications. -Managed release cycles for proprietary mobile data collection platform deployed to over 100 field devices -Managed field hardware… Show more Manage and deliver custom digital solutions across web, mobile apps, and custom technology integrations. -Lead project maanger for MillerCoors National Experiential Program - customer experience and analytics-Lead cross-functional team to deliver custom 3D game development (Unity), mobile & desktop game development, web and mobile applications. -Managed release cycles for proprietary mobile data collection platform deployed to over 100 field devices -Managed field hardware vendors/suppliers -Written detailed technical training documentation -Deliver live in-person trainings and demo's to field teams -Managed Harley-Davidson event technology/data collection platform -Multiple brand site development for the MillerCoors family of brands: Fosters Beer, Miller HighLife, Ice House, Milwaukee’s Best Show less

Gurnee, Illinois, United States

Responsible for the development and execution of advertising campaigns (print, broadcast, internet) for major pharmaceutical companies.

Germantown, Wisconsin, United States

Design print graphics (Brochures, Posters, Newsletters) for leading healthcare providers including Aurora Health Care, Lakeshore Medical and the Aurora Women’s Pavilion.