• Responsible for managing all aspects of the project such as project planning, requirements gathering, elicitation and definition, risk management, communication and implementation planning following Agile Model. • Assign and monitor work of project team, providing analytical support and direction.

• Created and maintained call center reports for the business analysis. • Bridged the needs of business users in multiple lines of business and the Application Delivery team which creates the low level designs, writes the software and implements the project plans. • Worked throughout the SDLC, which included requirements, specifications, design, analysis and testing utilizing RUP methodology.

• Generating various capacity planning reports (graphical) using Python packages like NumPy, Matplotlib, and SciPy. • Design and deploy rich Graphic visualizations with Drill Down and Drop-down menu option and Parameterized using Tableau. • Data Warehousing principles like Fact Tables, Dimensional Tables, Dimensional Data Modelling - Star Schema, and Snow Flake Schema.

• Perform detailed data analysis at the component level and provide detail technical design documents for the requirement.• Work with clients to assist in the design of solutions that satisfy all businesses. requirements

• Developed requirements integrating Use Case diagrams and designed the testing process flows. • Established and maintained traceability matrix until business requirements were signed off. • Conducted walkthrough and lead work sessions