Jay Strickland Email & Phone Number

Bellville, TX, US

• Contributed to sales wins with federal customers such as U.S. Army, DHS, DHA, and System Integrators such as CAIC, SAIC, Leidos and Accenture.
• Assisted federal customers with installation, implementation, and best practices for software deployment in secured environments.
• Helped to secure a first ever for the company ATO for STIG’d deployment of our software applications at DHA.
• Kept sales team apprised of expected product roadmaps, and educated sales team on new feature implementation in new software releases.
• Delivered lunch & learns around solutions for both sales and technical peers to foster more winning opportunities.
• Assisted internal team with usage and best practices for Office 365 Teams and SharePoint Online.

Houston, Texas Area

• Technical Manager of several high visibility customer accounts, including Microsoft FTC and NBC Universal.
• Team Lead for support representatives, including review and mentoring.
• Extensive and detailed knowledge of SharePoint migration products, specializing in Office 365 migration and management.
• Wrote detailed software defect reports and collaborated closely with Developers and Product Managers to resolve software development issues and customer issues.
• Knowledge Centered Support Champion, supervising the creation of Knowledge Base articles and videos, ensuring Knowledge Base Article and video quality.
• Created and maintained multiple Office 365, SharePoint Online, and SharePoint On-Premises environments for scenario testing.

Houston, Texas Area

• Technical Manager of several high visibility customer accounts, including Microsoft FTC and NBC Universal.
• Team Lead for support representatives, including review and mentoring.
• Extensive and detailed knowledge of SharePoint migration products, specializing in Office 365 migration and management.
• Wrote detailed software defect reports and collaborated closely with Developers and Product Managers to resolve software development issues and customer issues.
• Knowledge Centered Support Champion, supervising the creation of Knowledge Base articles and videos, ensuring Knowledge Base Article and video quality.
• Created and maintained multiple Office 365, SharePoint Online, and SharePoint On-Premises environments for scenario testing.

Houston, TX

Maintained and monitored over 20 offshore SharePoint installations, as well as multiple SharePoint Enterprise and Foundation installations for the corporate offices.Configured scripted SharePoint installation for offshore assets for SharePoint Foundation 2013 Upgrade initiative.Established protocol for replication of content from Office365 Intranet to over.

Houston, Texas Area

Installed and configured SharePoint 2013 Environment.Authored a large portion of governance plan for proposed implementation of SharePoint 2013.Migrated business processes from Livelink to SharePoint, including workflow processes.Integrated SharePoint with SyteLine ERP system.Administrator of several 3rd party productivity add-ins to SharePoint.Implemented.

Architected and maintained over 20 WSS 3.0, SharePoint 2007, SharePoint 2010 and SharePoint 2013 farms on virtual hardware with various configurations and features for testing SharePoint support software.Architected and maintained SharePoint 2010 installation on physical hardware for performance compatibility and comparison testing and maintained.

Manage implementation and administration of Microsoft Office SharePoint Server, train end users on SharePoint functionality, in addition to basic help desk troubleshooting, and administering Microsoft Dynamics SL and Microsoft SQL Server.

Maintained and supervised the maintenance of GPS Mobile Asset tracking technology in the SouthEast Texas region for SBC Fleet vehicle installations.