Previously known as Dixons Of Westerhope, Managing a small financial team responsible for major areas of the business such as Financial Controls, Purchasing, Debt Management, HR Administration and Payroll Processing.Overseeing Financial Processes in dual brand operations across the UK.Working to deadlines from our Global Parent Company, providing Financial support and information such as monthly Management Accounts, Financial Statements.Main Responsibilities include:• Financial reconciliation of Bank and Credit card accounts, Management of accounts payable ledgers and analysing accounts receivables and all other general ledger postings to check for discrepancies and check accuracy.• Managing journal postings and costings into general ledger accounts, ensuring balance sheet accounts are reconciled.• Producing and submitting monthly and quarterly vat returns, as well as PAYE and P11D returns.• Provide support and data to external auditors such as Deloitte's and KPMG.• Payroll processing for Dual brand locations, weekly and monthly payroll, using time management software and payroll processing software. Also including preparation of payroll benefits, pension submissions and compliance. Producing P45/P60s and P11D forms with company benefits. HMRC submissions and compliance. Preparing payroll journals for liability and cost postings. • Responsible for overseeing all local HR matters including disciplinary and grievance processes, onboarding and off boarding employees, processing expenses. Trained in First Aid and CPR and Mental Health First Aid, with St John's Ambulance.Knowledge of current Payroll Legislation , Workplace Pension Regulations, and HR Management, implementation and administration.Recently supported the implementation of SAP into the business, assisting with transition of financial data export.

Weekly processing of Payroll using Sage software and time/attendance management software.HR Administrative Support, supporting employees and management. Responsibilities also included:• Onboarding new employees, ensuring compliance is met for right to work checks.• Processing monthly PAYE returns using HMRC portal, and weekly FPS submissions.• Producing P45/P60s and processing leavers• Implementation of Automatic Pension Enrolment following Government compliance.• Contract renewals and implementation of new terms and conditions.• Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.• Advised senior management on employee corrective actions and liased with employment law solicitors.

Telephone based role supporting business customers with payroll and accounting software queries. Supporting:• Sage 50 Accounts range • Sage 50 Payroll range• CIS• Automatic enrolmentComprehensive understanding of legislation and accountancy terminology.Knowledge of double entry book keeping and financial management processing.Responsibilities also included:• Troubleshot operating systems, hardware and software problems to identify root causes.• Asked customer targeted diagnostic questions for speedy root cause analysis.• Referred to internal knowledge base to quickly locate and apply up- to-date troubleshooting steps.• Combined technical expertise and strong interpersonal skills to diagnose and resolve issues remotely. • Took ownership of personal queue, seeing issues through to resolution or escalation as appropriate.Also provided coaching to new staff members, one to one feedback sessions and led teamBuilding exercises.Involved with CSR days in community and volunteer work.

Customer service Advisor and Team Coach.Provided customer service and technicial support to mobile phone customers.Also supported and coached new employees joining customer services.