Responsible for creation and delivery of seasonal event strategies in addition to trade planning, working cross functionally to align and land plans effectively.

Responsible for creation and delivery of the Free From Own Brand strategy in addition to Own Brand category management. Creation and delivery of member designed products and awards management.

Responsible for project managing both long and short term activities. Long term; strategic pieces of work focused on driving through change in the business for future success, aligned to the customer strategy. Short term; working with a cross functional team to identify upcoming gaps between sales plan and budget and creating immediate impact, sales driving activity. Day to day workload includes; identifying new opportunities with both internal & external stakeholders, researching the viability of concepts, set up and execution (trials & final concepts), post-analysis and compiling reports to key senior stakeholders.

As Customer Offer Researcher for the Co-operative I am responsible for managing research specifically related to the customer proposition within the food business. In addition to managing the food customer panel I also independently run a significant amount of large, ad hoc research programmes which add to and expand our current proposition including; concessions, refit programmes, continual improvement, competitor analysis and membership proposition.

My key role as a Consumer Research Officer is to provide actionable insight with strong recommendations from a customer lens on a vast array of planned and already implemented strategic decisions. I am responsible for the day to day management of the food customer panel as well as a range of larger ad hoc research programmes. Specific responsibilities include budget and workload tracking, research cost benefit analysis, liaising with agencies and stakeholders, writing briefs, designing research, analysis and interpretation, report writing, presenting insight and providing clear propositions for action to internal stakeholders.

During my time at Adelphi I have worked on a variety of qualitative and quantitative projects, working across multiple therapy areas.These projects have led to an in-depth knowledge of a range of therapy areas as well as a sound understanding of key business needs within this industry. My role within these projects is to take control of the day to day management of the research. This includes organizing and managing fieldwork, designing materials such as discussion guides and questionnaires, attending UK and international central locations, moderation/ interviewing, analysis (both qualitative and quantitative), presentation creation, liaising with clients and presenting research findings to clearly answer the clients key business questions.

As a manager at Domino's I was responsible for the opening and closing of the store, order taking, making and delivering orders, general management of up to 25 staff during shifts, handling customer and staff concerns, sales projection, stock count and ordering, cash control, upholding health and safety and food safety procedures, attaining a Basic Food Hygiene certificate level 2.