Jayne Morrison Email & Phone Number

Victoria, Bc, Ca

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

Victoria, Bc

Headhunted by owners. Implemented consulting best practice framework, devised key operations metrics, created solutions to problems and met client needs. Launched project management and quality assessment practices. Drove all project and personnel statistical reporting and analysis. Oversaw employee performance, empowered and trained the team, and mentored 12 direct reports.

Victoria, Bc

Headhunted to manage the Implementation professional service portfolio while facilitating process improvements and innovation. Built incentive programs, set revenue and project targets and ensured that actuals met goals. Recruited, hired, and mentored the 36-person consulting team to more robust performances. Supported the VP, North America Client Services in upward stakeholder management and day-to-day practice management. Led the development of project charters, plans and schedules and… Show more Headhunted to manage the Implementation professional service portfolio while facilitating process improvements and innovation. Built incentive programs, set revenue and project targets and ensured that actuals met goals. Recruited, hired, and mentored the 36-person consulting team to more robust performances. Supported the VP, North America Client Services in upward stakeholder management and day-to-day practice management. Led the development of project charters, plans and schedules and provided project reporting. Show less

Kelowna, British Columbia, Canada

Headhunted by the owner to manage the Implementation Consulting services and the Customer Support team. Set goals and wrote plans, projects, and guidelines. Proposed process improvements. Facilitated demonstrations of the Quadrant HR application. Created internal training curricula. • Managed over 100 customer accounts in Canada and the United States and sustained customer base and customer satisfaction rankings