Jayne Pasquali Email & Phone Number

Portland, Me, Us

United States

Recruit, hire, and train all staff on OSHA, technology, and policy practices while conducting 1 on 1’s and annual performance evaluations.Track ROI metrics on all hospital activities to identify areas for improvement, identified gap in phone system and replaced services, enabling 30% productivity increase and 10% client growth.Review & modify policy to expand revenue growth including, discontinuation of physical retail & moving to online sales to allow for same profit with 6% decrease in COGS & 5% increase to EBITA.Initiate hospital renovations to provide upkeep and ensure Patient retention, positive online reviews and feedback received in 2023.Conduct team building initiatives that include team building nights out, quarterly and monthly team lunches, and team building projects, resulting in morale boost of 50% – 75%.Administer aid to accounting team by creating doctor production reports and approving or denying all invoices and payroll.

Portland, Maine, United States

Managed relationships and acted as main intermediary between 10+ general contractors and project managers. Expanded service team through recruitment and training, increased team from 4 to 10, and brought revenue from $125k/month to $250k/month to date.Processed 20 Accounts Payable (AP) and Accounts Receivable (AR) invoices each week.Chased outstanding balances and recovered $80K every year to date.Modified procedures to include techs listing out all material and quantities used at each job, raised immediate profit margin by 7%.Enforced 2-hour minimum policy on all service calls and accounts for job set up and administrative work performed, enlarged billable hours by 5%.Offered new technology training to administrative employees and new program training for field technicians.Maintained budgets as high as $283K for purchase of materials, labor, vehicle costs, tools, machinery, and waste disposal.Assigned work orders and scheduled technicians to job site, during extreme weather 20-30 work orders are assigned daily.Upgraded database to paperless system for service tickets, purchase orders, and contracts, saved time and improved productivity by 25%.Reviewed 3-4 service agreements and subcontracts each week.

Portland, Maine, United States

Regulated consistent caseload of 450 Short Term Disability claims, each taking up to 6 weeks to completely close.Analyzed 15 claims per day for eligibility according to policy terms, notified customers of adverse decisions, and advised on next steps in appeal process.Requested and assessed more than 200 medical records each week while maintaining confidentiality.Coordinated with vocational specialist team to facilitate return to work instructions, 15-20 work order returns created each week.Calculated benefit payments based on income and policy terms, received 15 new claim cases per day.