Jayne Smyth Email & Phone Number

Washington, District Of Columbia, United States

Schmidt Science Fellows is an initiative of Schmidt Sciences, delivered in partnership with the Rhodes Trust, that believes in a vision of a world where interdisciplinary science flourishes without limit, accelerating discoveries to benefit the world, and driving innovation that improves quality of life for all.

Washington, District Of Columbia, United States

• Event Planning: Manage all facets of the event process including planning and implementation for events ranging from 10 - 1,300 guests. Manage all event logistics and pre-event walkthroughs, including coordination of load in/out, production set up, deliveries, vendor time management, security, facilities, and parking. Provide clear communication and guidance to the development department on event details and guest experience areas including the registration process and all event seating.• Relationship Management: Collaborate with internal stakeholders to identify event format, inventory, capacity, location, design, and manage the overall guest experience. Work with external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Serve as liaison for event hotel partners, coordinating on-site activity. Collaborate with the development and programming departments to ensure all VIP and guest needs are accommodated. Serve as liaison for event photography and live entertainment that are part of the pre- and post-event celebrations, receptions, and dinners.• Budgeting: Manage complex budgets on tight timelines between $25,000 - $90,000. Ensure all event expenses are recorded, paid, and remain either within or under budget guidelines. Lead post-event financial reconciliation and invoicing processes for all vendor payments.

Washington, District Of Columbia, United States

The MBA Student Services Program Manager supports the MBA Program Office in enhancing the student experience. I provide operations help to the entire team, staying heavily involved in the planning and delivery of Program Office and student events that include:• Event Planning: Plan and execute major events such as MBA orientation week, opening term, academic receptions, and all ancillary awards day celebrations leading up to commencement. Manage the Senior Associate Dean’s MBA Alumni Advisor Council consisting of 35-40 c- suite level members. In charge of venue selection, large scale catering orders, complex programming, pre and post event communication, and day of problem solving.• Student Services: Work with 48 student organizations and clubs to plan programming and provide operational support for on and off campus events in the areas of service, education, career, and networking. In charge of student organization budgets and finances, including distribution and tracking of over two dozen credit cards, keeping track of transactions, and coding expense reports. Interview, hire, and manage over 30 MBA exam proctors.• Operations: Member of operations team playing an integral role in daily office operations and communications. Design and order office branded swag items, working with large budgets and multiple outside vendors within tight deadlines. Provide budget, reconciliation, and data management support to Assistant Dean of Strategy and Operations. Support office communications through various platforms including email, Salesforce, Engage, and social media.

Washington, District Of Columbia, United States

In this role, I partnered internally with talent acquisition teams to create and manage both short-term and long-term marketing nurture campaigns in support of recruiting requirements. I participated in the continued development and refinement of Appian's overall recruitment marketing strategy.Specific examples include:• Marketing: Collaborated with recruiters to run multi-touch quarterly email campaigns to nurture talent community. Ran LinkedIn paid advertising campaigns surpassing goal to increase career site traffic 30% YoY. I managed the employer brand online presence via job boards and third-party sites, with a focus on building out presence in DEI spaces and with university recruiting function.• Project Management: Worked cross departmentally to launch 15 blogs on the careers site showcasing the diverse experiences of employees; partnered with Employer Brand Content Producer to repurpose blogs into short form content across Appian social channels to increase reach.• Internal Communications: Managed internal employee advocacy program of 130 employees, creating monthly newsletters to recognize active members and increase engagement with Appian branded content.

Washington D.C. Metro Area

• Recipient of 2019 Dean’s Award for Outstanding Service in the Business School• Relationship Management: Coordinated and executed 120+ recruitment events every academic season with diverse range of MBA corporate employers in the hospitality, financial services, government, and consumer goods industries, supporting pre- and post-event communications and logistics with MBA candidates, recruiters, and internal stakeholders; effectively pivoted to virtual events in fall 2020. Received all “very satisfied” or “satisfied” ratings from 80 survey respondents regarding their on campus hospitality experience during a three year period. • Operations: Served as Program Manager of the 2018 MBA Career Services for Working Professionals Alliance Conference, coordinating the four day event logistics, transportation plan, and catering for over 70 participants, guest speakers, and sponsors. Managed a team of 15 undergraduate student workers, overseeing ongoing training initiatives and scheduling all work shifts for the staff.• Communications/Stakeholder Management: Produced and distributed weekly newsletter to McDonough students and faculty/staff by working cross-functionally with different departments. Helped to foster and maintain relationships with recruiters and senior alumni. Communicated regularly with students and internal stakeholders regarding employer branding efforts for on campus events, managing multiple work streams while effectively balancing competing initiatives.

Washington, Dc

• Event Management: Executed 20+ special events in the Capital One Arena hospitality suites by ensuring all catering and experiential marketing initiatives were executed to the highest standard for clients.• Client Relations: Oversaw event logistics by acting as the central point of contact for inquiries and conducting problem solving and client resolution for the Capital One Player’s Club during the 2017 Big 10 Tournament.• Process Management: Assisted with monthly suite ticket mailing process for all contracted suite rentals.

Birmingham, Alabama Area

Regions Tradition Golf Tournament• Directed Honorary Observer program for over 40 clients• Coordinated transportation plan for all 81 golfers and PGA staff by allocating and maintaining fleet of 91 vehiclesSEC Baseball Tournament• Oversaw ticket office by handling sales transactions, training all volunteers on ticketing systems, providing strong customer service, and problem solving all ticketing issuesPrincipal Charity Classic Des Moines, IA• Managed admissions office by handling all sales transactions, will call systems, and customer service for over 80,000 spectatorsLPGA Women’s Open San Jose, CA• Coordinated transportation plan for 156 golfers and all USGA staff by allocating and managing fleet of 235 Lexus vehicles• Oversaw client services operations when dealing with ticket packages and will call services in admissions officeSpecial Projects• Developed research project on regional athletic commissions and key findings for CEO• Conducted primary research on sports events market and potential opportunities within the community

Birmingham, Alabama Area

World Heavyweight Title Fight• Coordinated extensive transportation for 22 Professional Fighters, their camps, and all fight officialsU.S. Senior Open Golf Tournament Sacramento, CA• Coordinated transportation plan for all 160 golfers and PGA staff with a fleet of 242 vehiclesShaw Charity Classic Calgary, AB, Canada• Managed and dispersed $50,000 of cash floats and daily funds• Responsible for daily cash reconciliation and currency exchanges for PGA players

Washington D.C. Metro Area

Specific focus on electronic communications and marketing• responsible for email marketing, including the creation and deployment of mass emails• advertising• the creation of marketing collateral• budgeting• targeting and segmentation of audiences

Washington D.C. Metro Area

• served as a central resource for receiving and referring all hall residents and guests • oversaw package distribution • monitored building security and OneCard system• friendly face and clear communicator for all residents or guests in McDowell Hall

Birmingham, Alabama Area

Oversaw all aspects of the annual summer workshop including:• coordinating and leading fellow facilitators in daily meetings• assisting instructors in every day classes• leading a young group of students through the workshop while overseeing all other youth groups and facilitators • assistant stage managing the final showcase performances

Master'S Degree, Global Hospitality Leadership, Focus Area: Strategic Brand And Experience

I graduated in August 2020 with a 3.94 GPA while working full time. My Master's thesis focused on utilizing destination marketing.

Certificate In Digital Marketing, Marketing/Marketing Management, General

Coursework focused on: - Digital Marketing Strategy - Applied Marketing Analytics & Reporting - Customer Relationship & Database Marketing.

Bachelor’S Degree, Strategic Communications/ Public Relations And Business Management, Senior

Activities and Societies: Delta Gamma Fraternity (2013-2017), leadership position: Honor Board, Member at Large (Spring 2016- Fall 2017) •.

Education record